Adept at strategic marketing planning and fostering effective interpersonal communication, I have significantly contributed to program development and client engagement at the South Carolina Department of Corrections. My leadership in transitioning initiatives and financial oversight has bolstered community alliances, enhancing reentry success rates.
Overview
20
20
years of professional experience
Work History
Program/Transitional Coordinator
South Carolina Department of Corrections
12.2020 - Current
Responsible for development, implementation, oversight, instruction, and evaluation of agency sanctioned programs
Assist the Division of Programs and Services with hands on development of specialized programs
Help recruit volunteers from the community to assist in program facilitation
Teach courses and programs, help train inmates as peer-to-peer facilitators, and oversee program facilitation
Ability to work effectively and efficiently with limited supervision, and with discretion
Perform intake interview for new arrivals
Responsible for implementation and oversight of activities to assist offenders transitioning back into the community
Ensures strong alliances in the community with agencies and organizations dedicated to employment readiness and second chance initiatives
Prepares oral and written reports
Audits current needs' assessments and program schedules to ensure returning citizens are receiving appropriate services
Ensures offender program participation is routinely entered and updated in the OMS
Teach courses/programs
Perform other duties upon the request of the assistant deputy director for programs and reentry and the Institution's warden
Contracts Supervisor
Spinnaker Resorts
06.2012 - 10.2020
Process contracts for Timeshare Purchases
Monitor inventory control
Support sales team with sales materials and marketing
Record deeds and titles in specific counties
Process payments
Control daily escrow account ledger transactions
Assist owners with questions/resolve customer service issues
Order owner materials and supplies inventory control
Executive Assistant
Marriot Vacation Club International
South Carolina
03.2005 - 06.2012
Provided a full range of services and support tailored to the strategic outlook
Elevated within the Marriot Organization to help assist in all responsibilities for sales in the administration department of eight vacation ownership resort on Hilton Head Island and two off-site locations
Assisted in planning, and directing many strategic administration efforts including, recruiting, hiring, training and direct marketing campaigns and programs that supported the sales programs, products, and overall company objectives
Work collaboratively with resort operations, finance and accounting, IT, marketing, and legal operations
Responsible for achieving effective audits each year for the Marriot International and Marriott Vacation Club
Assisted in the development of the office system that enhanced associate's performance through a several management systems that resulted in quick efficient reportable metrics
Participated in planning and executing with Senior sales and marketing leaders to develop new processes, and sales materials to support the sale team
Coordinated, facilitated, and participated in meetings with staff, business entities, and local community leaders
Design and manage the Marriott's onsite encore marketing campaign
Coordinated, facilitated, and participated in meetings with staff, and key leaders within the organization
Education
Bachelor of Science - Criminal Justice
American InterContinental University
Chandler, AZ
05-2025
Certificate - Strengthening Families Program
03.2023
Certificate - Becoming Trauma Informed
03.2023
Certificate - Advanced Motivational Interviewing
06.2022
Certificate - Core Motivational Interviewing
02.2022
Certificate of Completion - Impact of Crime Program
07.2021
License - Real Estate
Hilton Head Real Estate School
Bluffton, SC
01.2016
Associates of Science - Criminal Justice
Columbia College
Columbia, MO
01.2015
Certificate - Credit Bureau Reporting
Marriott Vacation Club International
01.2008
Certificate - Personal Identifiable Information Protection
Marriott Vacation Club International
01.2008
Skills
Strategic Marketing Planning
Effective Technical Communication
Data Integrity Management
Client Engagement
Financial Oversight
Associate Training
Leadership Development
Information Organization
Effective Interpersonal Communication
Timeline
Program/Transitional Coordinator
South Carolina Department of Corrections
12.2020 - Current
Contracts Supervisor
Spinnaker Resorts
06.2012 - 10.2020
Executive Assistant
Marriot Vacation Club International
03.2005 - 06.2012
Bachelor of Science - Criminal Justice
American InterContinental University
Certificate - Strengthening Families Program
Certificate - Becoming Trauma Informed
Certificate - Advanced Motivational Interviewing
Certificate - Core Motivational Interviewing
Certificate of Completion - Impact of Crime Program
License - Real Estate
Hilton Head Real Estate School
Associates of Science - Criminal Justice
Columbia College
Certificate - Credit Bureau Reporting
Marriott Vacation Club International
Certificate - Personal Identifiable Information Protection
Wire Refurbishing Trainee: (AGY Wire Contract) at SC Department of Vocational RehabilitationWire Refurbishing Trainee: (AGY Wire Contract) at SC Department of Vocational Rehabilitation