Belinda Salvador
El Paso,USA
Summary
Dynamic sales and customer service professional with over 20 years of experience across diverse industries, specializing in operational excellence and strategic initiatives. Proven expertise in resource management, team building, and enhancing productivity to drive overall business performance. Recognized for exceptional interpersonal skills and the ability to foster strong client relationships while leading teams to achieve organizational objectives. Committed to leveraging extensive experience to deliver impactful contributions that align with business goals.
Overview
23
23
years of professional experience
Work History
Team Trainer
Whole Food Market
El Paso, TX
01.2024 - Current
- Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
- Stocked merchandise on the floor ensuring neat presentation.
- Directed cheese production processes, including cutting, wrapping, and arranging for display.
- Managed ordering process for new and seasonal kegs at Thunderbird Taproom.
- Collaborated with local beer distributor to organize monthly tap takeovers featuring various breweries, games, and prizes.
- Conducted regular inspections to ensure adherence to food safety standards.
- Ensured all training activities complied with health and safety regulations.
- Maintained up-to-date knowledge of relevant technologies used by the organization.
Medical Assistant
MD Diagnostics
Miami, FL
05.2017 - 12.2023
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Placed autonomic nervous system tests, non-invasive vascular study tests, and scan results in EMR for provider review.
- Conducted autonomic nervous system tests and non-invasive vascular study tests regularly.
- Conducted evaluations for as many as 10 patients daily.
- Pre-screened schedules for qualifying patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Lab Collector
ESA
El Paso, TX
02.2016 - 05.2017
- Conducted toxicology and DNA tests regularly.
- Pre-screened schedules for qualifying patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Conducted evaluations for as many as 10 patients daily
Sales Associate
Dillard's
El Paso, Texas
04.2015 - 02.2016
- Maintained store merchandising and presentation standards, and assisted with planning and execution of floor moves, merchandise placement, and sales promotion set-up.
- Identified sales trends, best sellers, and key items to capitalize on business opportunities, and developed strategies to impact the business.
- Created attractive merchandise displays to encourage impulse buying, and provide visually appealing displays, focusing on efforts to create product preference.
- Directed the arrangement of store merchandise to ensure that the latest merchandise was always properly marketed, and that older inventory was routinely rotated to present an overall fresh look.
- Coordinated and oversaw customer merchandise deliveries to ensure they went out as scheduled, and made follow-up phone calls to ensure that customers were fully satisfied with both the service and the merchandise purchased.
- Managed inventory control duties and shrink control responsibilities, took daily inventory of purses, and assisted other departments as needed.
Leasing Professional / Assistant Manager
Santa Teresa Terrace Apartments
Santa Teresa, New Mexcio
11.2012 - 01.2015
- Execute key business initiatives to ensure efficient property operations, and achieve profitability goals for this apartment community.
- Accountable for managing strategies designed to increase occupancy, showing available units, obtaining and reviewing credit histories, processing applications, preparing initial lease agreements, collecting deposits, and arranging for apartment occupancy by new tenants.
- Send out all community compliance notices for resident recertification to ensure they are in compliance with the original contract agreement.
Teller
TFCU
El Paso, Texas
05.2012 - 10.2012
- Processed cash withdrawals.
- Researched and resolved customer issues on personal savings, checking, and lines of credit accounts.
- Examined checks for identification and endorsement.
- Entered member transaction data into the online banking software.
- Processed and issued money orders for customers.
Leasing Professional / Assistant Manager
Santa Teresa Terrace Apartments
El Paso, Texas
08.2008 - 04.2012
- Execute key business initiatives to ensure efficient property operations and achieve profitability goals for this apartment community
- Accountable for managing strategies designed to increase occupancy, showing available units, obtaining and reviewing credit histories, process applications, prepare initial lease agreements, collect deposits, and arrange for apartment occupancy by new tenants
- Send out all community compliance notices for resident recertification to ensure they are in compliance with the original contract agreement
Leasing Professional / Assistant Manager
Mesa Ridge Apartments
El Paso, Texas
08.2006 - 08.2008
- Provided overall daily management of this apartment complex consisting of over 350 units; accountable for all marketing plans for the community, generating traffic, and maintaining occupancy standards
- Showed available units to prospective residents, processed applications, and preparing initial lease agreements
- Directed, scheduled, and supervised the daily activities of housekeeping personnel ensuring all units were ready for occupancy
- Oversaw all of the facilities and grounds maintenance for the property working closely with subcontractors and maintenance personnel, inspecting units and grounds for company compliance
- Conducted walk-throughs prior to tenants leaving the property and implemented lockouts for delinquent tenants, payments on any bounced checks, and pursued legal action as needed
- Managed all aspects of office management and collection functions to include inventory control
- Prepared financial statements, banking deposits, evictions, and status of property research
- Provided excellent problem solving resolution skills, dealing directly with customers to identify problems, resolve issues, and establish positive relationships
Sales Associate
Foley's / Macy's
El Paso, Texas
10.2004 - 08.2006
- Maintained store merchandising and presentation standards, and assisted with planning and execution of floor moves, merchandise placement, and sales promotion set-up
- Identified sales trends, best sellers, and key items to capitalize on business opportunities and developed strategies to impact business
- Created attractive merchandise displays to encourage impulse buying and provide visually appealing displays focusing on efforts to create product preference
- Directed the arrangement of store merchandise to ensure that the latest merchandise was always properly marketed and that older inventory was routinely rotated to present an overall fresh look
- Coordinated and oversaw customer merchandise deliveries to ensure they went out as scheduled, and made follow-up phone calls to ensure that customers were fully satisfied with both service and merchandise purchased
- Managed inventory control duties and shrink control responsibilities, took daily inventory of purses, and assisted other departments as needed
- Set performance and sales goals, and monitored the performance of peers to ensure that the store was consistently 'hitting' its monthly goals
Head Cashier / UPC Specialist
PetSmart
El Paso, Texas
04.2002 - 09.2004
- Worked through a series of increasingly responsible positions based on a strong demonstrated ability to lead, manage resources, and manage multiple concurrent projects.
- Supervised front store operations to include supervising and directing the cashiers in daily cash management operations, and closing.
- Prepared and issued cash drawers, replenished monies, and provided daily balancing; handled refunds and exchanges as needed.
- Assisted the store manager with various daily activities, received and inspected the quality of products from vendors, manually entered merchandise into the company's computer system, and into the store's inventory system, preparing all pricing of merchandise for weekly sales.
- Conducted end-of-month audits of the store's million-dollar inventory to thoroughly account for all inventory in the system.
Education
High School Diploma -
Coronado High School
El Paso, TX05.2001
Skills
- Stocking and replenishing
- Exceptional customer service
- Business processes and procedures
- Business Development
- Professional telephone demeanor
- Client / Public Relations
- Auditing
- Administrative management
- Staff management
- Time management
- Team development strategies
- New employee training
- Training delivery
Timeline
Team Trainer
Whole Food Market
01.2024 - Current
Medical Assistant
MD Diagnostics
05.2017 - 12.2023
Lab Collector
ESA
02.2016 - 05.2017
Sales Associate
Dillard's
04.2015 - 02.2016
Leasing Professional / Assistant Manager
Santa Teresa Terrace Apartments
11.2012 - 01.2015
Teller
TFCU
05.2012 - 10.2012
Leasing Professional / Assistant Manager
Santa Teresa Terrace Apartments
08.2008 - 04.2012
Leasing Professional / Assistant Manager
Mesa Ridge Apartments
08.2006 - 08.2008
Sales Associate
Foley's / Macy's
10.2004 - 08.2006
Head Cashier / UPC Specialist
PetSmart
04.2002 - 09.2004
High School Diploma -
Coronado High School
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