BELINDA I KUHNLENZ
Balch Springs,TX
Summary
Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
10
10
years of professional experience
Work History
Business Owner
ENVIOS EXPRESS
10.2013 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Conducted audit inspections and independent checks to verify parts and materials.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained new employees on proper protocols and customer service standards.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
CERTIFIED PUBLIC ACCOUNTANT - Business Administration And Management
UANL FACPYA UNIVERSITY & ACC.
MONTERREY NL. MEX. 03.2003
Skills
- Performance Improvement
- Balanced Work Ethic
- Departmental Coordination
- Customer Relations
- Strategic Decision-Making
- Change and Growth Management
- Effective Communicator and Public Speaker
- Public Speaking
- Staff Management
- Sales Planning
- Financial Administration
- Business Presentations
- Process Improvement
- Coaching and Mentoring
- Verbal and Written Communication
- Business Marketing
- Task Delegation
- Team Leadership
- Issue Resolution
- Sales Strategies
- Sales Development
- Executive Leadership
Languages
Spanish
Native or Bilingual
English
Full Professional
Italian
Elementary
Timeline
Business Owner
ENVIOS EXPRESS
10.2013 - Current
CERTIFIED PUBLIC ACCOUNTANT - Business Administration And Management
UANL FACPYA UNIVERSITY & ACC.
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