Bella Biondi
Amherst,MA
Summary
I am a hardworking business undergraduate with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dining Room Coordinator
110 Grill
Hadley, MA
08.2024 - Current
- Maintained accurate records of all orders, reservations, payments, and complaints from customers.
- Maintained presence on dining room floor and assisted team to support efficiency of service.
- Fielded complaints from customers and corrected issues with both front of house and kitchen staff.
- Implemented strategies to increase customer satisfaction ratings within the restaurant.
CREW MEMBER
DUNKIN DONUTS
01.2023 - 01.2024
- Teamwork
- Multitasking
- Team Coordination
- Time Management
- Cash
- Customer Service
- High-pressure environments
CASHIER
AUBUCHON HARDWARE
COHASSET MA
04.2021 - 08.2022
- Cash
- Inventory Management
- Organizational skills
- Sales
Real Estate Intern
Stephani Dromeshauser
Scituate, MA
10.2020 - 11.2020
- Marketing
- Communication
- Negotiation
Barista
GUNTHER TOOTIES
SCITUATE, MA
03.2019 - 06.2019
CREW MEMBER
DUNKIN DONUTS
01.2017 - 01.2019
Education
BBA - Entrepreneurship
UMass Amherst
Amherst, MA05-2026
High School Diploma -
Scituate High School
Scituate, MA06.2022
Skills
- Great customer service
- Good multitasker
- Good under pressure
- Quick learner
- Good team player
- Communication
- Negotiation
- Microsoft Excel
- Sales
- Organizational skills
Certification
- Salesforce Trailhead
Timeline
Dining Room Coordinator
110 Grill
08.2024 - Current
CREW MEMBER
DUNKIN DONUTS
01.2023 - 01.2024
CASHIER
AUBUCHON HARDWARE
04.2021 - 08.2022
Real Estate Intern
Stephani Dromeshauser
10.2020 - 11.2020
Barista
GUNTHER TOOTIES
03.2019 - 06.2019
CREW MEMBER
DUNKIN DONUTS
01.2017 - 01.2019
BBA - Entrepreneurship
UMass Amherst
High School Diploma -
Scituate High School
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