Bella Bonanno
Whitestone,N.Y.
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Posseses outstanding time management, customer service and multitasking abilities. Punctual and reliable team player skillful in handling orders and supplies and resolving customer complaints and concerns.
Overview
5
5
years of professional experience
Work History
Waitress
Gyro Corner
Bayside
08.2019 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Waitress
Patrizias
Hicksville
11.2021 - 12.2023
- Stayed attentive to the needs of guests in the dining area
- Delivered food from the kitchen to the tables and provide detailed information on menus
- I multi-task various front of the restaurant duties and clean the tables.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Liberal Arts And Sciences
QueensBorough Community College
Skills
- Time Management Skills
- Effective leadership
- Sociable & Friendly
- Adaptability
- Pleasing Personality
- Hard Working
- Team Collaboration
- Complex Problem-Solving
Experienceclubs
QCC Ambassador: 09/23
- Helped plan proposals for school events
- Leading tours and answering questions
- Participating in events: Attending open houses, orientation events, and other campus activities
- Providing presentations: Giving workshops or presentations as requested by students or faculty
Experiencevolunteer
St Luke’s Church
- Greet and welcome visitors to the church
- assist with church events, such as bake sales, and other fundraisers
- assist with set up and cleanup of church services
Personal Information
Date of Birth: 11/24/02
References
available upon request
Hobbies
Reading & Exploring Nature
Timeline
Waitress
Patrizias
11.2021 - 12.2023
Waitress
Gyro Corner
08.2019 - Current
Liberal Arts And Sciences
QueensBorough Community College