Bella Cabrera

• Facilitated relationships with families by developing caring and structured home environments.
• Balanced playtime to support development.
• Established lasting, professional connections with families by encouraging open communication and delivering positive feedback.
• Built positive and nurturing environments to support social and emotional growth.

Facilitated after hours scheduling, directed calls to tech support hotline, facilitated orders, provided online assistance for orders and service, dispatched service calls, completed book keeping and sales documentation.

• Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
• Attracted potential customers by answering Facility questions and suggesting information about other products and services.
• Facilitated inter-departmental communication to effectively provide customer support.
• Trained staff on operating procedures and company services.
• Used Gingr to keep records of customer interactions, customer accounts and file documents.

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Welcomed customers and helped determine their needs.
• Collected and authorized payments of guests.
• Tallied cash drawer at beginning and end of each work shift.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

• Watched areas to anticipate problems and intervened to prevent accidents.
• Stayed organized and aware of schedules to execute successfully booked events.
• Remained alert and aware of safety regulations while operating rides.
• Engaged safety devices and monitored attraction during operation to reduce safety risks.
• Delivered information and details of interest about facility to visitors.