Bella Foels
Amazon
Honolulu,HI
9
years of professional experience
Detail-oriented professional with a strong focus on customer service and problem-solving. Proven ability to enhance workflows and implement best practices, driving efficiency and satisfaction.
Work History
Inventory Support Specialist
7 Months- Resolved complex issues by analyzing customer data and implementing effective solutions.
- Implemented best practices in warehouse organization to enhance space utilization and efficiency.
- Led initiatives to streamline receiving and storage procedures, minimizing processing time by enhancing workflows.
- Resolved any inventory discrepancies by conducting thorough investigations and adjusting records accordingly.
Assistant Store Manager
1 Year 4 Months- Supervised daily store operations, ensuring efficient workflow and optimal customer service.
- Resolved customer complaints swiftly, enhancing satisfaction and fostering loyalty within the community.
- Developed promotional campaigns that enhanced customer engagement and increased foot traffic.
- Implemented inventory management strategies to maintain stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, inform purchasing decisions, and improve merchandising displays.
Hostess/Server
3 Years 7 Months- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Managed seating arrangements to optimize flow and minimize wait times during peak hours.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Assisted in developing promotional events, enhancing guest engagement and restaurant visibility.
VIP Bottle Service Waitress
1 Year 2 Months- Delivered exceptional VIP bottle service, enhancing guest experience and satisfaction.
- Managed drink orders efficiently, ensuring timely delivery to high-profile clientele.
- Resolved guest concerns promptly, maintaining a positive atmosphere in high-pressure situations.
- Handled financial transactions accurately, processing cash payments and utilizing point-of-sale systems proficiently.
- Developed a loyal clientele base through excellent interpersonal skills and consistent top-tier service delivery.
- Contributed to increased sales by upselling premium liquor brands and promoting special offers.
Restaurant Hostess
2 Years 10 Months- Greeted and seated guests, ensuring a welcoming atmosphere and efficient table turnover.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Answered customer questions about hours, seating, and menu information.
- Managed seating chart and monitored activity in the restaurant to keep constant and efficient dining flow.
Education
Metaphysical Practitioner Diploma - Metaphysics
Esthetician License - Esthetics
Skills
Floor plan organization
Problem-solving
Detail-oriented
Customer service
Multitasking ability
Team collaboration
Social perceptiveness
Positive attitude
Timeline
Inventory Support Specialist
Amazon
06.2023 - 01.2024Read More
Assistant Store Manager
Ohana Greenhouse & Garden Supply
12.2021 - 04.2023Read More
Hostess/Server
Moe's Cantina
04.2018 - 11.2021Read More
VIP Bottle Service Waitress
The MID
12.2017 - 02.2019Read More
Restaurant Hostess
Burger Bar 419
04.2015 - 02.2018Read More
University of Sedona
Metaphysical Practitioner Diploma from Metaphysics
Read More
G Skin And Beauty Institute
Esthetician License from Esthetics
Read More