Dynamic professional with experience in hospitality. Skilled in multitasking and time management, contributing to improved guest satisfaction and streamlined operations during high-pressure situations.
Overview
3
3
years of professional experience
Work History
Host
Outback Steakhouse
Bensalem, PA
08.2024 - Current
Welcomed guests with a friendly demeanor, ensuring positive first impressions.
Managed seating arrangements efficiently to optimize flow and minimize wait times.
Assisted in training new hosts on procedures and customer service standards.
Maintained cleanliness of front-of-house areas, enhancing overall guest experience.
Implemented suggestions for improving guest wait times and seating efficiency.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Server Assistant
Uno Pizzeria & Grill
Bensalem, PA
11.2022 - 06.2024
Assisted servers in delivering food and beverages to enhance guest satisfaction.
Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere.
Collaborated with kitchen staff to expedite orders and improve service efficiency.
Trained new staff on restaurant procedures and customer service standards.
Handled guest inquiries and complaints promptly to maintain positive dining experiences.