Bella Kullander
Jackson,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Demonstrates a strong willingness to take on added responsibilities to meet team goals. Detail-oriented team player with exceptional organizational skills, capable of effectively handling multiple projects simultaneously while maintaining a high degree of accuracy. A hardworking and compassionate individual eager to learn new skills and contribute to the growth of the organization. Open to exploring new ideas and continuously improving existing ones.
Overview
7
7
years of professional experience
Work History
Volunteer Coordinator
Nexus Youth & Family Services
07.2024 - Current
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Served as a liaison between volunteers and senior leadership, ensuring open lines of communication and promoting a transparent environment where concerns could be addressed promptly.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Managed a database of volunteers, ensuring accurate record-keeping and easy access to information when needed.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Host/server
Strings Italian Cafe
05.2019 - 03.2024
- Experience communicating with different types of people
- Fast-paced environment
- Stocked up any items needed for restaurant
- Opened and closed seating sections according to volume of guests.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Backed up servers by checking on tables and retrieving items for guests.
- Ensured that all my guests were satisfied
Busser/Food Runner
Sina's Backroads Cafe
10.2017 - 05.2019
- Washed dishes
- Ran food out to customers
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Established rapport with customers by providing friendly and attentive service.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Provided attentive service and proactively assessed guest needs.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
TA for Elementary School
Sutter Creek Elementary School
01.2018 - 03.2018
- Performed office tasks such as filing papers
- Organized the classroom as needed
- Worked with different teachers as an aide
Education
Bachelor's Degree in Psychology -
California State University Sacramento
Sacramento, CA05.2024
Associates Degree of Applied Arts -
Folsom Lake College
Folsom, CA05.2022
Diploma -
Amador High School
Sutter Creek, CA06.2018
Skills
- Customer service
- Organizations skills
- Multi-tasking
- Experience working in fast-paced environment
- Experience with Microsoft Office
- Active Listening
- Attention to Detail
- Recordkeeping
- Dependable and Responsible
- Critical Thinking
- Relationship Building
Awards
- Kit Carson Mountain Men Scholarship
- Italian Society Scholarship
- CPR certification
Timeline
Volunteer Coordinator
Nexus Youth & Family Services
07.2024 - Current
Host/server
Strings Italian Cafe
05.2019 - 03.2024
TA for Elementary School
Sutter Creek Elementary School
01.2018 - 03.2018
Busser/Food Runner
Sina's Backroads Cafe
10.2017 - 05.2019
Bachelor's Degree in Psychology -
California State University Sacramento
Associates Degree of Applied Arts -
Folsom Lake College
Diploma -
Amador High School
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