BELLA MCCONKEY
Cleveland,OH
Summary
Customer-focused professional with 4+ years of experience in fast-paced service and healthcare environments. Skilled in patient intake, scheduling, chart management, and hands-on patient support. Known for building strong relationships, resolving concerns quickly, and maintaining organized, efficient workflows.
Overview
4
4
years of professional experience
Work History
Chiropractor's Assistant
Rockside Spine Center
Independence, OH
11.2025 - Current
- Perform patient intake and collect medical information to ensure accurate records and smooth appointments
- Schedule and coordinate patient visits in a high-volume, fast-paced clinic environment
- Assist with hands-on patient care and support treatments under provider direction
- Maintain and update patient charts to ensure accurate documentation and continuity of care
- Provide welcoming, professional interaction to promote patient comfort and retention
Server
West Park Station
Cleveland, Ohio
04.2023 - Current
- Served breakfast, lunch and dinner to 50-100 customers per shift.
- Memorized over 30 menu items and rotating specials in order to give customized recommendations.
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
- Warmly greet new and returning customers to develop relationships resulting in customer loyalty.
Sales Associate
FitWorks
Rocky River, Ohio
09.2021 - 06.2024
- Provide prompt customer support with a professional, friendly and patient attitude.
- Trained 10+ new hires on company-specific policies, procedures, and compliance guidelines.
- Operated the POS system transactions to ensure seamless and accurate cash flow.
- Proactively stayed informed about FitWorks' latest sales offerings and signed 200+ guests up for memberships.
- Maintained high company standards through meticulous attention to member requests and feedback.
Education
High School Diploma -
Fairview High School
ClevelandSkills
- Patient Intake and Registration
- Appointment Scheduling
- Customer Engagement and Relationship Building
- Proficient in POS Systems
- Staff Training and Support
- Fast-Paced Multitasking
Timeline
Chiropractor's Assistant
Rockside Spine Center
11.2025 - Current
Server
West Park Station
04.2023 - Current
Sales Associate
FitWorks
09.2021 - 06.2024
High School Diploma -
Fairview High School