Bella Rice
Jackson,CA
Summary
Dynamic professional with extensive experience in operations management and compliance enforcement. Known for developing effective training programs and managing vendor relationships, resulting in improved inventory processes and enhanced customer satisfaction.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Manager
Lava Dog Gun Vault
Plymouth, California
10.2022 - Current
- Managed daily operations of the gun vault to ensure safety and compliance.
- Supervised and trained staff on security protocols and customer service standards.
- Developed inventory management processes to track firearms and accessories efficiently.
- Implemented training programs for new employees on product knowledge and safety.
- Collaborated with suppliers to maintain adequate stock levels of firearms and equipment.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Waitress
Lodi Beer Co
Lodi, California
06.2021 - 10.2022
- Provided excellent customer service in a fast-paced brewery environment.
- Delivered food and beverages accurately to customers at tables and bar.
- Managed cash register operations and processed customer payments efficiently.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Assisted in training new waitstaff on procedures and customer interactions.
- Participated in team meetings to improve service quality and operational efficiency.
Education
Amador High School
Sutter Creek, CASkills
- Inventory management
- Compliance enforcement
- Operations management
- Vendor negotiation
- Staff training
- Safety procedures
- Customer service
- Documentation and reporting
- Performance management
- Budget control
- Sales strategy
- Market analysis
- Decision-making
- Problem solving
- Conflict resolution
- Leadership skills
- Coaching and mentoring
- Communication skills
- Attention to detail
- Staff management
Certification
- Certificate of Eligibility
- DOJ Certified Instructor
- ABC License
Timeline
Manager
Lava Dog Gun Vault
10.2022 - Current
Waitress
Lodi Beer Co
06.2021 - 10.2022
Amador High School