Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bella Torchia

Charleston,SC

Summary

Detail-oriented team player with strong customer service skills. Skilled in anticipating needs of guests and staff while managing high volumes of customers. Dedicated and passionate job seeker and eager to grow professionally at Fig.

Overview

6
6
years of professional experience

Work History

Key Manager

Pure Taqueria
09.2021 - 12.2023
  • Counted registers and cleaned and secured shop at end of shift.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
  • Developed professional relationships to improve retention of key customers.

Head Bartender

Pure Taqueria
05.2020 - 12.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Served high customer volumes during special events, nights, and weekends.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.

Server

Pure Taqueria
01.2018 - 12.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Special Events Bartender

Sedgwick Restaurant Group
01.2018 - 12.2023
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Restocked clean glassware and liquor to keep bar organized and maintained.
  • Provided customers with reliable, enthusiastic and personalized customer service.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Bartender

Eclipse Di Luna
01.2023 - 05.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Served high customer volumes during special events, nights, and weekends.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Project Coordinator

Blackstone Design Build Group
10.2022 - 05.2023
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Sent newsletters and bulletins using MailChimp and dotmailer.

Education

BBA - Finance

Georgia State University
Atlanta, GA
05.2025

Skills

  • Drawer Balancing
  • Inventory Management
  • Business Development
  • Team Building and Motivation
  • POS Terminal Operation
  • Relationship Building
  • Budgeting Expertise
  • Customer Service

References

Humberto Guerrero - Pure | General Manager | 404-933-9220

Anthony Siepser - Pure | Assistant General Manager | 404-428-6519

Caitlynn Thompson - Sedgwick Restaurant Group | Event Coordinator | 678-234-3028

Timeline

Bartender

Eclipse Di Luna
01.2023 - 05.2023

Project Coordinator

Blackstone Design Build Group
10.2022 - 05.2023

Key Manager

Pure Taqueria
09.2021 - 12.2023

Head Bartender

Pure Taqueria
05.2020 - 12.2023

Server

Pure Taqueria
01.2018 - 12.2023

Special Events Bartender

Sedgwick Restaurant Group
01.2018 - 12.2023

BBA - Finance

Georgia State University

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