Bellalise Torres
Riverview,FL
Summary
Self-motivated administrative assistant highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Academic Alliance in Dermatology
Tampa, FL
10.2023 - Current
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
Administrative Assistant
PH Dermatology
Tampa, FL
05.2022 - 09.2023
- Received incoming calls and coordinated with staff to fulfill patient requests.
- Handled payment processing and provided patients with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction..
Receptionist
Florida Orthopedic Institute
Tampa, FL
02.2022 - 05.2023
- Answered telephones and directed calls to appropriate adminstrative staff.
- Adhered to HIPAA requirements to safeguard client confidentiality.
- Scheduled and confirmed client appointments and consultations.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Education
Bachelor of Arts - Education
Hillsborough Community College
Tampa, FL08-2025
High School Diploma -
Tampa Catholic High School
Tampa, FL05.2021
Skills
- EPIC trained
- ModMed trained
- Athena Health trained
- Correspondence Management
- Multi Tasking
- Phone Etiquette
- Organizational Skills
- Conflict Resolution
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Administrative Assistant
Academic Alliance in Dermatology
10.2023 - Current
Administrative Assistant
PH Dermatology
05.2022 - 09.2023
Receptionist
Florida Orthopedic Institute
02.2022 - 05.2023
Bachelor of Arts - Education
Hillsborough Community College
High School Diploma -
Tampa Catholic High School
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