Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Bella Luna Aguilera

San Diego,CA

Summary

Enthusiastic professional eager to contribute to business success. I am always willing to go above and beyond to ensure customer satisfaction. I have experience providing quality work to exceed expectations. I bring reliability, combined with a focus on customer satisfaction and teamwork. Challenges are accepted with poise and determination.

Overview

6
6
years of professional experience

Work History

Crew Team Member

In-N-Out Burger
Poway, CA
01.2025 - Current
  • Provided excellent customer service and resolved issues promptly.
  • Assisted new trainees and helped them with any issues that they had
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • I practice customer service and care above all to ensure a positive experience is being met
  • Followed safety protocols to maintain a safe working environment for all staff.
  • Restocked items on shelves as needed.
  • Assisted customers with orders and inquiries.
  • Washed dishes, cleaned countertops and sanitized high-use areas.
  • Greeted customers and cultivated positive experiences in line with company standards.
  • Performed store opening and closing procedures as directed by management team.
  • Ensured that products are properly labeled before placing them on shelves.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Cashier

Chicken Charlies
San Diego, CA
06.2022 - 07.2024
  • Operated cash register efficiently and accurately, processed payments by cash, , credit card or automatic debit
  • Served food to customers and answered specific questions surrounding our products
  • maintained cleanliness of the workplace including countertops and registers
  • issued refunds and service with a positive attitude
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Resolved customer complaints professionally in accordance with company policy.

Daycare Assistant

Sarena’s Christian Daycare
Chula Vista, CA
01.2020 - 01.2024
  • Assisted in creating a safe and nurturing environment for children.
  • Helped grow their knowledge to be ready for preschool and or other school like activities
  • Engaged the children in fun and developmental activities
  • Monitored children's behavior to ensure safety and compliance with guidelines.
  • Provided emotional support to children during transitions or challenging moments.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.

Education

High School Diploma -

Cathedral Catholic High School
Del Mar, CA
05-2025

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Activity planning
  • Effective communication
  • Positive attitude
  • Verbal and written communication
  • Adaptability and reliability
  • integrity and honesty

Affiliations

  • President of the Hispanic/Latino Student Union in high school
  • Volunteered at elderly facilities
  • Hobbies consists of knitting and crocheting with a iced coffee in hand
  • Ambassador of Cathedral Catholic High School
  • Involved In Racial Awareness Foundations

Languages

English
Native/ Bilingual
Spanish
Professional

Accomplishments

  • First Honors (2023-2025)
  • Second Honors (2021-2022)
  • California Scholarship Federation Member
  • Bishop Leo T. Maher award
  • President Award (2025, graduation commencement ceremony)
  • Amanda Post Scholarship (2025, graduation commencement ceremony)
  • Citizenship Award

Timeline

Crew Team Member

In-N-Out Burger
01.2025 - Current

Cashier

Chicken Charlies
06.2022 - 07.2024

Daycare Assistant

Sarena’s Christian Daycare
01.2020 - 01.2024

High School Diploma -

Cathedral Catholic High School
Bella Luna Aguilera