Belusochima Obetta
Nigeria
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
6
6
years of professional experience
Work History
Receptionist
Villa Italian Hotel
Nigeria
04.2022 - 10.2025
- Facilitated customer interactions by greeting visitors and directing to appropriate locations.
- Resolved customer inquiries and complaints, ensuring prompt and effective solutions.
- Coordinated meeting room bookings and managed catering arrangements for events.
- Maintained client accounts through accurate collection and updating of personal and financial information.
Receptionist
Adig suit hotel
Nigeria
01.2020 - 01.2022
- Greeted and assisted guests at front desk, creating welcoming atmosphere.
- Managed phone calls and directed inquiries to appropriate departments.
- Scheduled appointments and coordinated room bookings for guests.
- Resolved guest complaints promptly, enhancing overall satisfaction.
- Collaborated with housekeeping to ensure room readiness for arrivals.
Education
High School Diploma -
Community Secondary School
Nigeria, Enugu State09-2020
Skills
- Customer service
- Appointment scheduling
- Office administration
- Time management
- Data entry
- Meeting coordination
- Front desk operations
Languages
English
Professional
References
References available upon request.
Timeline
Receptionist
Villa Italian Hotel
04.2022 - 10.2025
Receptionist
Adig suit hotel
01.2020 - 01.2022
High School Diploma -
Community Secondary School