BEN BENNER
Chandler,AZ
Summary
Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Food and Beverage Manager
Sheraton Grand at Wild Horse Pass
Chandler, AZ
04.2023 - Current
- Oversee operations for multiple Food and Beverage outlets, including Hanyo Bar & Grill, In Room Dining, and Aji Cafe, located within a 5 star spa
- Implemented cost saving measures to decrease beverage cost by more than one percent in less than one year
- Increased Guest Satisfaction Survey percentage by more than 5 points from 2022 to 2023
- Ensured staff maintained Forbes Travel Guide standards
- Nominated Leader of the Quarter for Q1 2024
Front Office Manager
TownePlace Suites by Marriott
Bentonville, AR
04.2021 - 02.2023
- Established customer relationships to expand brand loyalty
- Oversaw purchasing for the hotel
- Implemented new ideas for breakfast operation, inventory control, and front desk operations
- Prepared team schedules and cross-trained staff
- Worked closely with other hotels to brainstorm methods for maximizing revenue
Server
Sheraton Grand at Wild Horse Pass
Phoenix, AZ
11.2018 - 03.2020
- Delivered food and excellent service accurately within a 30-minute time frame per order at a 500-room resort
- Twice nominated employee of the month (March 2019 and February 2020)
Education
Environmental Sustainability - Environmental Engineering
Chandler-Gilbert Community College
05-2026
High School Diploma -
Hamilton High School
05-2016
Skills
- Operations management and oversight
- Customer service
- Cross-functional team management
- Oversee administrative functions
- Improve performance
- Microsoft office proficient
Timeline
Assistant Food and Beverage Manager
Sheraton Grand at Wild Horse Pass
04.2023 - Current
Front Office Manager
TownePlace Suites by Marriott
04.2021 - 02.2023
Server
Sheraton Grand at Wild Horse Pass
11.2018 - 03.2020
Environmental Sustainability - Environmental Engineering
Chandler-Gilbert Community College
High School Diploma -
Hamilton High School
Similar Profiles
Salonne RomainSalonne Romain
Cafeteria Attendant at Sheraton Grand at Wild Horse PassCafeteria Attendant at Sheraton Grand at Wild Horse Pass
Clyde PirosClyde Piros
Valet at Sheraton Grand at Wild Horse PassValet at Sheraton Grand at Wild Horse Pass
James FuchsJames Fuchs
Chef De Cuisine of Complex & Outlets at Sheraton Grand At Wild Horse PassChef De Cuisine of Complex & Outlets at Sheraton Grand At Wild Horse Pass