Ben Besket
Chicago
Summary
Dynamic sales professional with a proven track record at Muehlstein, recognized as 2025 Sales Representative of the Year. Expert in account development and customer retention, driving revenue growth from $12M to over $50M. Skilled in consultative sales and conflict resolution, fostering strong client relationships and achieving high customer satisfaction.
Overview
10
10
years of professional experience
Work History
Sales Representative
Muehlstein
Chicago
03.2020 - Current
- Named 2025 Sales Representative of the Year out of 30 sellers, recognized for top performance and revenue growth
- Expanded book of business from $12M to $50M+, driving significant territory growth through strategic account development
- Consistently identify and execute opportunities to grow existing accounts, increasing both volume and long-term customer value
- Maintain strong customer retention, successfully sustaining business levels in 2025 despite external volume losses (buyouts, direct sourcing, contract changes)
- Established strong personal connections to build trust, positioning as trusted advisor and customer advocate
- Skilled in navigating difficult conversations, turning challenges into relationship-building opportunities
- Balance a consultative, assertive sales approach without being overly pushy, resulting in high close rates and customer satisfaction
- Drove profitability by maximizing margins in secured deals, aligning customer needs with business objectives
- Lead both external and internal sales efforts, effectively influencing business directors and stakeholders to secure orders
- Recognized for excellent communication and active listening skills, consistently uncovering key customer insights and needs
- Highly effective at time and territory management, independently planning travel, meetings, and priorities with minimal oversight
- Known for being easy to do business with, simplifying processes and strengthening long-term partnerships
- Played a key role in mentoring and training new hires, leading the highest number of ride-alongs in 2024–2025
- Strong ability to analyze customer behavior and motivations, tailoring sales strategies to drive results
Sales Coordinator
Muehlstein
Wilton
02.2019 - 03.2020
- Coordinated full sales order cycle, including entry, tracking, and on-time delivery of polymer products.
- Acted as key contact for customers, handling inquiries, managing accounts, and resolving urgent or complex shipping issues.
- Collaborated with Sales, Product, and Warehouse teams to manage inventory levels, ensure accurate documentation, and process invoices.
- Problem Solving: Actively manage and resolve inventory shortages or transportation bottlenecks, including emergency shipments.Muehlstein +6
- Strong Communication: Excellent interpersonal skills to work across teams and with clients.
- Detail-Oriented: High accuracy in managing data, logistics, and documentation.
- Systems Proficiency: Experience with CRM software and Microsoft Office Suite.
Personal Care Attendant
Private Client
Milford
05.2016 - 01.2019
- Assisted with and taught life skills, fostering independence and confidence in daily activities.
- Developed and delivered training on employment skills, healthy eating, meal planning, and basic financial literacy, promoting client self-sufficiency.
- Goals Achievement: Delivering on all Department of Development Services goals for client.
- Completed training and certification to provide part-time assistance to client with lifelong disability, enhancing quality of life.
Project Manager
Renewal by Andersen of So. New England
Windsor Locks
01.2017 - 10.2017
- Managed project sales from $5K to over $25K, overseeing sales, service, ordering, pre-installation, installation, and follow-up to ensure customer satisfaction.
- Achieved close ratio of 30%, consistently meeting or exceeding company sales expectations.
- Customer Service Results: Delivered perfect unbroken streak of 5/5 customer service review scores.
- Contributed to development of sales team by leading ride-alongs and mentoring team members to enhance their skills.
- Performance was dependent on quality, efficiency, accuracy, and overall professionalism.
- In this highly-consultative sales position, visited prospective customers’ homes to sell top-tier Anderson windows to middle-income and more affluent customers.
Education
Bachelor of Arts - Multi-Disciplinary Studies
Southern Connecticut State University
New Haven, CT01-2016
Skills
- Account development
- Customer growth strategies
- Sales recognition
- Consultative sales approach
- Profitability optimization
- Loyalty management
- Stakeholder influence
- Time and territory management
- Process simplification
- Conflict resolution
- Trust building and advisory skills
- Mentoring and training
- Communication and listening skills
Awards
Favorite Coach, Earned for baseball coaching performance for two straight years.
Other Experience
- Milford Summer Baseball Camp
- YMCA Camp Counselor
Professional Development
College of Direct Support Training (CDS), State of CT Department of Developmental Services, 2016
Accomplishments
2025 Sales Person of the year
Timeline
Sales Representative
Muehlstein
03.2020 - Current
Sales Coordinator
Muehlstein
02.2019 - 03.2020
Project Manager
Renewal by Andersen of So. New England
01.2017 - 10.2017
Personal Care Attendant
Private Client
05.2016 - 01.2019
Bachelor of Arts - Multi-Disciplinary Studies
Southern Connecticut State University