Alizabeth Huffman
Austin,Texas
Summary
Proven hospitality professional with extensive experience as a Server at high-volume establishments like Korean BBQ Restaurant. Excels in guest engagement and upselling techniques, enhancing dining experiences and sales. Demonstrated ability in POS operation and teamwork, ensuring efficient service and customer satisfaction. Skilled in food safety practices and maintaining cleanliness standards, contributing to a positive and professional dining environment.
Overview
9
9
years of professional experience
Work History
Server
Korean BBQ Restaurant
Austin, TX
08.2024 - 12.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Fry Cook
Sonic
Austin, TX
02.2024 - 10.2024
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
Server
Aussies Beach Bar and Grill
Austin, TX
06.2023 - 08.2023
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
Cracker Barrel
Houston, TX
06.2021 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Casa Ole
Vidor, TX
01.2020 - 03.2020
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Mcdonalds
Lumberton, TX
04.2019 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Reel Cajun Seafood Restaurant and Bar
Orange, TX
05.2018 - 07.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Cashier
Dairy Queen
Vidor, TX
04.2016 - 05.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Vidor High School
Vidor, TX08.2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Sales expertise
- Sales techniques
- Food safety practices
- Table bussing
- Suggestive selling
- Dining area maintenance
- Allergy awareness
- Tableside etiquette
- Guest seating
- Table setting
- Table setting knowledge
- Food inspection
- Food spoilage prevention
- Multitasking and organization
- Food safety
- Upselling techniques
- Take-out service
- Food safety oversight
- Positive guest interactions
- POS operation
- Point of sale (POS) system operations
- Server training
- Positive and professional
Timeline
Server
Korean BBQ Restaurant
08.2024 - 12.2024
Fry Cook
Sonic
02.2024 - 10.2024
Server
Aussies Beach Bar and Grill
06.2023 - 08.2023
Server
Cracker Barrel
06.2021 - 09.2021
Server
Casa Ole
01.2020 - 03.2020
Cashier
Mcdonalds
04.2019 - 04.2019
Server
Reel Cajun Seafood Restaurant and Bar
05.2018 - 07.2018
Cashier
Dairy Queen
04.2016 - 05.2016
GED -
Vidor High School