Goal-driven professional well-versed in managing diverse customer needs with speed and efficiency. I desire a position where I can maximize customer satisfaction and bank revenue.
Overview
11
11
years of professional experience
Work History
Marketing Assistant
JCA Consulting
09.2023 - Current
Enhanced attendee experience by providing exceptional customer service during financial services conventions, including acting as an interface for attendees, JCA employees and event staff.
Assisted customers with prompt and polite support in-person and via telephone.
Perform outbound sales calls to solicit ad revenue for bank directory.
Use available technology resources to compile marketing prospect list for new products
Field Sales Representative
National Solar
05.2023 - 09.2023
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Demonstrated adaptability in adjusting sales approach based on varying client preferences ensuring a personalized experience for each prospect.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Lift Operator and Zip Line Tour Guide
Mt Bachelor Ski Resort
02.2022 - 04.2023
Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
Learned and enforced lift rules, policies and procedures.
Led Zip Line Tours using excellent communication to ensure safety and increase customer engagment.
Umpire
Triple Crown Baseball
01.2014 - 10.2020
Compiled scores, statistics and other athletic records for verification purposes with high degree of accuracy
Reacted to complex game situations quickly and effectively
Managed behavior of players, coaches and crowd to facilitate gameplay.
Education
Bachelor of Science - Finance
Oregon State University
Corvallis, OR
06.2026
High school diploma -
Dorius Academy
Layton, UT
06.2021
Skills
Exceptional Customer Service
Technology proficiency
Professionalism and Courtesy
Strong Work Ethic
Teamwork and collaboration
Time management
Multi-tasking strength
Customer relationship building
Timeline
Marketing Assistant
JCA Consulting
09.2023 - Current
Field Sales Representative
National Solar
05.2023 - 09.2023
Lift Operator and Zip Line Tour Guide
Mt Bachelor Ski Resort
02.2022 - 04.2023
Umpire
Triple Crown Baseball
01.2014 - 10.2020
High school diploma -
Dorius Academy
Bachelor of Science - Finance
Oregon State University
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