Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ben Goad

Phoenix,AZ

Summary

Experienced [security guard ] with excellent client customer service skills. as well as excellent computer skills and general knowledge of most Microsoft and apple oriented software. with the ability to learn quickly how to use new programs.

Overview

19
19
years of professional experience

Work History

Security Guard

Allied Universal Security Services
Tempe, AZ
05.2022 - Current
  • after spending 9+ years at wells fargo i was in need of a closer work location so i checked with my company site manager and she said there was one closer to my home then was transfered an am now working at my current site modivcare.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Investigated reported incidents to protect company assets.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Completed incident reports to record security or loss prevention incidents.
  • Reported safety hazards for remediation response.

Security Officer

IPSA Security Services
Tempe, Arizona
03.2024 - 08.2024
  • Monitoring Motion alarms, burglary alarms,
  • Monitoring cameras connected to multiple sites.
  • Patrolling inside and outside the primise
  • Confirmed visitor identification prior to granting entry into the building.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Maintained accurate logs of all security related activities.
  • Responded to alarms and conducted investigations as required.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

Security Guard

Allied Universal Security Services
Tempe, AZ
06.2019 - 04.2022
  • In june of 2019 allied universal bought out shetler security and onboarded all employees at all contracted posts. i remained at wells fargo tempe ops along with others that were still employed there at the time.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Patrolled inside and outside facilities every hour to look for suspicious activities.
  • Immediately reported safety hazards including fires, smoking equipment and non functioning doors to my supervisor for remediation instructions.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Monitored premises and recorded all activity in daily officer report for submission to supervisor at close of shift.

Security Guard

Shetler Security Services
Phoenix, AZ
08.2012 - 06.2019

I started my career as a security guard once my telemarketing job options dried up. the training time required was two weeks. the training itself was relatively easy. The first security post i started at and still currently work at is The Wells Fargo Tempe Ops Complex. and the skills i acquired included.

  • Monitor and authorized the entrance and of employees, visitors, and other persons.
  • Secure personnel and premises by inspecting buildings, patrolling property and monitoring surveillance.
  • Called police and fire departments in the event of an emergency.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Communicated with supervisors regarding any issues that occurred while on duty.
  • Monitored access control systems, including CCTV systems.
  • Checked and secure building entrances and exits.
  • Greeted guests as they entered and leave the property.
  • Monitored loading dock and recorded all activity in a daily officer report.
  • Immediately reported fires, accidents and other safety hazards.
  • Detained individuals when necessary to prevent security breaches.

and other such skills imperative to security guard work. and i have work at one other security site for shetler when someone is needed to fill in.

Sales Representative/Agent

Various Telemarketing Companys
Pheonix, AZ
01.2012 - 08.2012

After mine And my dads Company D&B lawns dried up because of the economic downturn in 2011 i tried my hand at various telemarketing company's doing sales

with the most prominent company i ended up working for was one that had a government contract qualifying potential customers to get Five thousand dollars so they could renovate there house with solar panels. after 4 months though a bill was passed concerning the international do not call list. and all our client base slowly dried up because of ever increasing telemarketing scams. after being lade off i tried a few more times then went one with a few friend to try a more lucrative career. Also do to technical and financial difficulties at the time i lost all relevant info pertaining to the names and numbers of these companies. but to the best of my knowledge they have all been shutdown or have been put out of business.

Field Worker/Secretary

D&B Lawns
Grand Junction, Colorado
06.2005 - 12.2011

Me and my father ran a home based Lawn/Landscape/And Spray business. with a regular client base over 50+. and a non regular client base of 100+ a year. of course the client area was spread over Grand Junction/Clifton/Palisade/Colorado Springs/Delta/ Fruita/Denver/Glade Park. other duties i was entrusted with were.

  • Reached out to customers to set up quoting appointments.
  • Monitored and restocked supplies to maintain optimal production levels.
  • Helped answer customer questions
  • Fieldwork concerning mowing lawns/ landscaping/ trimming trees/bushes/planting trees/ flowers/ and other decorative plants.
  • Researching various requests made by customers

Floor Staff Hand

City Market
Grand Junction, Colorado
10.2007 - 10.2008

I worked as a Floor staff member helping customers by bagging there grocery's/helping them load there vehicles/ gathering carts/ and restocking shelves.

as well as general customer service.

Education

High School Diploma - computers

Grand Junction High School
Grand Junction, CO
2007

N/A - computer engineering

The Career Center
Grand Junction, CO
2007

Skills

  • Excellent communication
  • Client-focused
  • Proficient in customer service
  • Excel in Computer related tasks
  • Positive learning process
  • Quick learner
  • Telemarketing Skills
  • Skills concerning security guard jobs
  • Observant
  • Interior and exterior patrol
  • CCTV surveillance
  • Screening wands
  • Shift work experience
  • Security procedures knowledge

Timeline

Security Officer

IPSA Security Services
03.2024 - 08.2024

Security Guard

Allied Universal Security Services
05.2022 - Current

Security Guard

Allied Universal Security Services
06.2019 - 04.2022

Security Guard

Shetler Security Services
08.2012 - 06.2019

Sales Representative/Agent

Various Telemarketing Companys
01.2012 - 08.2012

Floor Staff Hand

City Market
10.2007 - 10.2008

Field Worker/Secretary

D&B Lawns
06.2005 - 12.2011

High School Diploma - computers

Grand Junction High School

N/A - computer engineering

The Career Center
Ben Goad