
Customer-centric, team-oriented Restaurant General Manager. Aspires to manage a successful restaurant operation while developing employees to proceed to the next level.
Continually monitored restaurants and took appropriate action to ensure food quality and service standards were consistently met. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality. Optimized profits by controlling food, beverage and labor costs on a daily basis. Successfully led competitions in selling coupon books and combo up sizing
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed a staff of 100 employees in daily work assignments to maximize productivity. Key member of global distribution operations team, processing nearly 1 million units per shift and coordinated shipments across the entire world.
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