Ben Hankins
Greeneville,TN
Summary
To acquire a position which will allow me to utilize my experience and knowledge in the field of logistics and warehouse management as well as inside sales support.
Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
31
31
years of professional experience
Work History
Operations Manager Over the Warehouse and Truck Routing
Klumb Lumber
07.1994 - 04.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Education
North Greene
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Greene County Vo Tech
Skills
- Management
- Demonstrated ability to assess risk and respond to issues appropriately
- Guided and coached staff to achieve individual growth and sales production targets
- Identified problems and proposed solutions to management team
- Interviewed, hired and trained employees on new procedures and requirements
- Oversaw loading and unloading of packages in the warehouse
- Placed special merchandise orders for customers
- Accurately logged all daily shipping and receiving orders
- Maintained cleanliness and presentation of stock room and production floor
- Directed calls to appropriate individuals and departments
- Assisted customers promptly and politely, in person and via telephone
- Responded to all customer inquiries thoroughly and professionally
- Preserved a perfect attendance record
- Mechanically Inclined
- Operations management
- Operational efficiency
Timeline
Operations Manager Over the Warehouse and Truck Routing
Klumb Lumber
07.1994 - 04.2025
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Greene County Vo Tech
North Greene
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