JOSE ISRAEL GILER
Brooklyn
Summary
A goal and results driven leader with more than 20+ years of operations management experience, ensuring daily management of the teams resulting in safe and efficient operations. Superior leadership experience by leveraging outstanding conflict resolution skills, diplomacy and tact. Experience of leading change and the application of continuous improvement processes in the workplace to deliver performance improvements. A performance-driven and achievement-oriented individual who accepts, models and promotes accountability.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Routing/QC Manager
Worldwide Plumbing Supply
Staten Island
12.2024 - Current
- Route 300+ orders daily using company fleet of 27 vehicles i.e. Boom Trucks, Box Trucks, Vans and Pickup Trucks.
- Plan and schedule routes for drivers based on customer requirements, traffic conditions, and delivery deadlines.
- Resolve customer complaints related to late or incorrect shipments by working with internal staff and external vendors as needed.
- Streamline the picking process thru training and warehouse reconfiguration to reduce QC errors
- Develop quality control procedures to ensure compliance with industry standards.
- Implement corrective actions based on audit findings and team feedback.
Warehouse/Purchasing Manager
B&B Mechanical Plumbing & Heating
Brooklyn
07.2021 - 09.2024
- Coordinated closely with warehouse staff to optimize storage solutions and maintain accurate inventory records, reducing stock discrepancies significantly.
- Managed cross-functional teams for successful completion of complex logistics projects, leading to enhanced operational capabilities.
- Spearheaded efforts to ensure compliance with industry regulations and organizational policies, mitigating risks associated with noncompliance.
- Leveraged data-driven insights for identifying areas where operational efficiencies could be achieved through changes in logistics processes or technologies.
- Oversaw implementation of an e-procurement platform for streamlined purchasing activities and improved visibility into spending trends across the organization.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
Warehouse/Inventory Manager
Manhattan Fruitier
Long Island City
02.2018 - 07.2021
- Maintained Long Island City warehousing operations and inventory of 2 locations in New York and Pennsylvania; led a team of 20 warehouse employees who shipped 900 UPS shipments a day as well as delivered 30-40 local orders daily of perishable food items.
- Safeguarded warehouse operations and contents by establishing and monitoring security procedures and protocols; controlled inventory levels by conducting physical counts and reconciling with data storage systems.
- Planned routing for drivers, performed QC on all orders to ensure they could be fulfilled from the appropriate location; oversaw all vendor orders for raw material and warehouse supplies as well.
- Achieved financial objectives by scheduling expenditures and completing warehouse operational requirements by scheduling and assigning employees, and by following up on work results.
- Maintained 20 warehouse staff's job results by coaching, counselling and disciplining them; plans, monitors and appraises job results.
- Complied with federal/state warehousing and shipping requirements by studying existing and new legislation; enforces adherence to requirements and advises management on needed actions.
Logistics Manager
Alphapointe Association for the Blind
Richmond Hill
01.2015 - 10.2018
- Directed and managed manufacturing warehouse operations of 250,000 sq. ft of warehouse space by overseeing operations, manpower (134 employees), quality and shipping and receiving in compliance with existing federal and state standards.
- Ensured that cost effective systems were in place by overseeing operating expenditures; controlled and minimized labor overtime, and shipping/receiving expenses.
- Monitored overall warehouse performance according to set industry quality standards and company goals and objectives.
- Planned and implemented improvements to internal systems and processes; analyzed the financial impact of proposed changes and performed forecasting for raw materials based on historical shipping trends.
Shipping Manager
Country Casual
Gaithersburg
01.2011 - 01.2015
- Studied shipping notices, bills of lading, invoices, orders and other records to determine shipping priorities, work assignments and shipping methods, required to meet shipping and receiving schedules.
- Supervised and coordinated activities of workers in the department by coaching and motivating them, managing their work performance, and maintaining harmony and resolving people issues.
- Improved productivity by implementing automated processes in place of human capital; brought in newer forklifts and loading machines to reduce costs and improve efficiency.
- Utilized knowledge of shipping procedures, routes and rates to effectively plan and inspect loading operations to verify compliance with specific shipping specifications.
Receiving Manager
National Institute of Health
Gaithersburg
01.2007 - 01.2010
- Led all activities of the Receiving department by verifying and maintaining records of incoming/outgoing shipments and preparing items for federal government facilities (held top secret clearance); placed racks in open space to increase storage and better utilization of empty resources within the general distribution center of 350,000 sq ft; ensured effective routing of 20+ drivers.
Education
Associate Degree -
Montgomery College
Germantown, MDSkills
- Operations management
- Warehouse management
- Shipping
- Logistics
- Inventory control
- Team leadership
- Management
- Guidance
- Coaching
- Forecasting
- Productivity monitoring
- Communication skills
- Safety measures
- Accident prevention
- MS Office Suite
- UPS software
- FedEx software
- DHL software
- Oracle software
- LTL software
Certification
Forklift Certified, 01/01/04, Present
Timeline
Routing/QC Manager
Worldwide Plumbing Supply
12.2024 - Current
Warehouse/Purchasing Manager
B&B Mechanical Plumbing & Heating
07.2021 - 09.2024
Warehouse/Inventory Manager
Manhattan Fruitier
02.2018 - 07.2021
Logistics Manager
Alphapointe Association for the Blind
01.2015 - 10.2018
Shipping Manager
Country Casual
01.2011 - 01.2015
Receiving Manager
National Institute of Health
01.2007 - 01.2010
Associate Degree -
Montgomery College