Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bennett Hayes

Cornelius,NC

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Field Service Technician

Window Hero
03.2023 - Current
  • Performed window cleaning services for residential and commercial buildings
  • Maintained a positive relationship with customers and provided excellent service
  • Operated power washers for exterior house and property cleaning
  • Utilized ladders and lifts to reach higher windows
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Discussed and recommended service options with customers and explained costs involved.
  • Worked with diverse types of weather and ground conditions.

Building Materials Sales Associate

Home Depot
06.2021 - 03.2023
  • Responded to customer questions and concerns to provide excellent customer service.
  • Performed accurate measurement and basic calculations.
  • Processed basic customer orders, quotes and other transactions.
  • Repriced existing quotes to reflect current market prices.
  • Completed required documentation for incoming and outgoing materials.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Building Materials Sales Associate

Lowe's Home Improvement
Cornelius, NC
07.2020 - 09.2021
  • Ensured protected and enhanced Lowe's brand by ensuring in stock position and presentation of merchandise.
  • Led and enabled a team of associates to deliver the best possible customer experience in the store.
  • This included coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage.
  • I have a broad product knowledge and engage associates and customers across departments.
  • Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.

Education

High School Diploma -

Belchertown High School
Belchertown, MA
06.2008

Skills

  • Technical Analysis
  • Preventive Maintenance
  • Quality Assurance
  • Equipment Inspection
  • Customer Service
  • Technical Troubleshooting
  • Project Management
  • Problem-Solving
  • Inventory Management
  • Courteous and Professional
  • Training and Mentoring
  • Valid Driver's License

Certification

  • Forklift Certification
  • Food Handler Certification


Timeline

Field Service Technician

Window Hero
03.2023 - Current

Building Materials Sales Associate

Home Depot
06.2021 - 03.2023

Building Materials Sales Associate

Lowe's Home Improvement
07.2020 - 09.2021

High School Diploma -

Belchertown High School

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Bennett Hayes