Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Rayne

Ellsworth,WI

Summary

Knowledgeable and dedicated customer service professional with extensive experience in fitness industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to facility success. .Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing a solid client base.

Overview

5
5
years of professional experience

Work History

Member Service Representative

Falcon Center
11.2023 - Current

At the Falcon Center, I work a diverse range of positions within the campus recreation department including personal training as well.

Desk Attendant

X Factor Fitness
07.2022 - 03.2023

This was a small family gym I worked at for awhile before I left to pursue a 1099 position. My responsibilities here would be closely aligned with the member services staff.

3rd Class Petty Officer

United States Navy, USN
09.2018 - 05.2022

While serving I had a diverse range of billets. I was a trained electrician, tow tractor driver, security forces member, and even had a brief stint in command legal. One of my billets in the hangar specific to this job was running the IMRL program. I had to maintain an accurate inventory of around a hundred expensive pieces of maintenance equipment.

Education

Bachelor of Arts - Business

University of Wisconsin - River Falls
River Falls, WI
05.2025

Skills

  • Conducting Inventory
  • Understanding Customer Needs
  • Brand representation
  • Relationship Building
  • Issue Resolution
  • Customer Support

Timeline

Member Service Representative

Falcon Center
11.2023 - Current

Desk Attendant

X Factor Fitness
07.2022 - 03.2023

3rd Class Petty Officer

United States Navy, USN
09.2018 - 05.2022

Bachelor of Arts - Business

University of Wisconsin - River Falls
Benjamin Rayne