Laura Reyes
San Antonio,TX
Summary
An accomplished leasing agent/receptionist seeking a position to deliver quality service to tenants/clients and maintain maximum building appearance, cleanliness and comfort. I'm skilled at tenant interactions and knowledgeable of real estate, architecture and leasing laws.
Overview
7
7
years of professional experience
Work History
Leasing Agent / Receptionist
Housing Authority of Bexar County, BMDC
10.2023 - Current
- Processing rental applications, including verifying income, conducting background checks, and contacting references.
- Advertising vacant units and promoting the property's features and amenities.
- Preparing and executing lease agreements according to property standards and regulations.
- Building a rapport with tenants and providing personalized service.
- Answer, screen, and forward incoming phone calls.
- Greeting visitors and directing them to the appropriate person or department.
Receptionist
Beauty and Lux
01.2021 - 10.2023
- Greet and welcome visitors, ensuring a positive and professional first impression.
- Provide basic and accurate information in-person and via phone/email, Handled client concerns, complaints, or special requests.
- Assists with any questions or issues during or after services are rendered.
- Ensures that clients feel valued and receive the best possible experience.
- Take care of inventory every Monday morning.
- My role consisted of keeping the salon running smoothly and ensuring a positive experience for client and the owner
- Update our IG and Facebook pages.
Leasing Consultant
San Antonio Housing Authority
03.2018 - 01.2021
- Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings.
- Conducted tours with potential tenants.
- Helped potential tenants envision themselves in the space and provided details on the neighborhood, transport links, etc.
- Assisting them with any questions they had on their housing vouchers.
- Drafted and negotiated lease agreements, ensuring that both the tenant and landlord's interests are protected.
- Clarified terms like rent, lease length, security deposits, and any specific property rules.
Education
High School Diploma -
R&T Martin High School
Laredo, TX05.2003
Some College (No degree) - Business Administration
Laredo Community College
Laredo, TXSkills
- Marketing
- Communication
- Problem-solving
- Customer Service
- Fair Housing Regulations
- Property Leasing
- Yardi
- Bluemoon Software
- Conducting Inventory
- Cash Reconciliation/ Financial
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing Agent / Receptionist
Housing Authority of Bexar County, BMDC
10.2023 - Current
Receptionist
Beauty and Lux
01.2021 - 10.2023
Leasing Consultant
San Antonio Housing Authority
03.2018 - 01.2021
High School Diploma -
R&T Martin High School
Some College (No degree) - Business Administration
Laredo Community College
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