Ben Reynolds
Topeka
Summary
Area Manager with a proven history of creating, leading & developing individuals and teams. Successfully driven sales while delivering on outstanding customer service & maintaining alignment with company values and a passion for operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Area Manager
PepperJax Grill
Topeka
07.2022 - Current
- Oversee a network of 3 locations averaging approximately $1.4 million dollars in annual sales revenue
- Direct supervisor for 3 General Managers, 1 Assistant Manager, 10 Shift Managers, and 20+ Crew Members
- Oversee day to day operations of 'home store' as General Manager
- Review each stores weekly inventory counts to identify potential issues with food and paper supply counts
- Complete monthly audits on all locations to ensure food safety and company procedures compliance
- Led daily operations across multiple locations to ensure consistent service quality.
General Manager
PepperJax Grill
12.2020 - 07.2022
- Oversee day to day operations of retaurant to ensure operational excellence and guest satifaction
- Select, train, coach a team of 30 employees to maintain food safety and company standards
- Oversaw relocation to new building leading to 70% increase in sales revenue
Shift Manager
PepperJax Grill
11.2019 - 12.2020
- Lead a team of 3-6 employees to ensure food safety, quality, and guest satisfaction
- Train and coach employees to maintain food safety and company standards
- Exceed sales, COGS, and labor targets
Shift Manager
Taco Bell
10.2017 - 09.2019
- Lead a team of 4-6 employees to ensure food safety, quality, and guest satisfaction
- Train and coach employees to maintain food safety and company standards
- Exceed budgeted sales, labor, and COGS targets
Education
High School Diploma -
Lawrence High School
Lawrence01.2016
Welding -
Washburn Institute of Technology
Skills
- Supervisory Skills
- Training
- Inventory management
- Customer Satisfaction
- Business Profitability
- Budgeting
- Food Safety
- Multi-Unit Leadership
- P&L Management
- Talent Management
- New Restaurant Openings
Certification
ServSafe Manager, 07/01/22, 07/01/27, 22350693
Honors And Awards
- Sales Achievement Award - PepperJax, 2023, Given for the highest percentage increase in sales over budget for the year.
- Sales Achievement Award - PepperJax, 2021, Given for the highest percentage increase in sales over budget for the year.
Timeline
Area Manager
PepperJax Grill
07.2022 - Current
General Manager
PepperJax Grill
12.2020 - 07.2022
Shift Manager
PepperJax Grill
11.2019 - 12.2020
Shift Manager
Taco Bell
10.2017 - 09.2019
High School Diploma -
Lawrence High School
Welding -
Washburn Institute of Technology