Jontae McRae
Richmond,VA
Summary
Experienced event supervisor and area manager with a passion for business development and enhancing workplace environments. Skilled in Industrial-Organizational Psychology, Statistical Data Analysis, Supervisory Management, and Team Leadership. Committed to improving productivity, decision-making, ethics, and organizational effectiveness.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Area Manager
Amazon
06.2022 - Current
- Evaluated production levels, quality standards, and maintenance actions to address operational issues and maintain targets
- Collaborated with technical and administrative teams to develop and implement successful corrective plans
- Ensured adherence to company processes and procedures to maintain high corporate standards
- Initiated and monitored background checks for new hires
- Requested and filed new hire paperwork in accordance with Joint Commission regulations
- Demonstrated excellent phone skills for inquiry calls and onboarding processes
- Followed up daily on candidates to ensure timely completion of tasks
- Built and fostered relationships with Talent Acquisition, Hiring Managers, team members, and candidates to ensure a positive onboarding experience
- Communicated with facilities about candidate statuses and onboarding progress
- Multi-tasked to manage multiple candidates and facilities effectively.
Sales Associate
Ralph Lauren
12.2019 - 07.2020
- Organized stock room, sales floor, and common areas to support efficient operations
- Proactively addressed obstacles and made recommendations to improve performance
- Provided excellent customer service by assisting customers with merchandise selection.
Event Staff Supervisor
Plemmons Student Union
08.2018 - 12.2019
- Managed facility operations to ensure accurate setups, security, and safety
- Resolved customer complaints professionally to prioritize satisfaction
- Scheduled and supervised groups to maintain operational efficiency and safety
- Coordinated with professional staff and university for bookings and conflicts
- Implemented state laws and university policies regarding alcohol distribution for student safety.
Education
Master of Science - MS in Industrial and Organizational Psychology -
Austin Peay State University
08.2020 - 05.2022
Bachelor's degree in Psychology - undefined
Appalachian State University
08.2015 - 05.2019
Skills
Team Leadership
Marketing Strategy
Music Supervision
Training & Development
Interpersonal Communication
Site Supervision
Project Management
Event Management
Analytical Skills
Cross-functional Team Leadership
Organization Skills
Team Management
Supervisory Skills
Organizational Effectiveness
Sales
Data Analysis
Profit & Loss Management
Retail
Customer Service
Communication
Certification
Importing Data in R (Part2) - DataCamp
Projects
Race, Drug Suspicion and the American Pit Bull Terrier, Appalachian State University, 08/2018, 12/2019, Conducted surveys on race and breed-related punishment perceptions., Analyzed survey results and presented findings at the 42nd meeting of Southeastern Society Social Psychologists.
Timeline
Area Manager
Amazon
06.2022 - Current
Master of Science - MS in Industrial and Organizational Psychology -
Austin Peay State University
08.2020 - 05.2022
Sales Associate
Ralph Lauren
12.2019 - 07.2020
Event Staff Supervisor
Plemmons Student Union
08.2018 - 12.2019
Bachelor's degree in Psychology - undefined
Appalachian State University
08.2015 - 05.2019