Overview
Work History
Education
Skills
Timeline
Generic

Ben Shaffery

Fort Mill,SC

Overview

4
4
years of professional experience

Work History

Server Assistant

Poogan's Porch
10.2023 - Current
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
  • Ensured timely seating of guests by effectively managing waiting lists and coordinating with the host/hostess team.
  • Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.

Camp Counselor

Anne Springs Close Greenway
05.2022 - 08.2023
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.

Host and Expo

Spice Asian Kitchen
10.2021 - 04.2022
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Developed rapport with regular patrons, fostering a sense of community within the establishment.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.

Lifeguard

Carowinds Amusement Park
05.2021 - 10.2021
  • Prevented accidents through regular equipment inspections and maintenance.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.

Cashier/Bagger

Harris Teeter
06.2020 - 05.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Hospitality and Tourism Management -

College of Charleston
Charleston, SC
05.2026

High School Diploma -

Catawba Ridge High School
Fort Mill, SC
05.2022

Skills

  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work in a team environment
  • Leadership and management experience
  • Ability to multitask and prioritize effectively
  • First Aid and CPR certified
  • Conflict Resolution and Mediation
  • Guest Relations

Timeline

Server Assistant

Poogan's Porch
10.2023 - Current

Camp Counselor

Anne Springs Close Greenway
05.2022 - 08.2023

Host and Expo

Spice Asian Kitchen
10.2021 - 04.2022

Lifeguard

Carowinds Amusement Park
05.2021 - 10.2021

Cashier/Bagger

Harris Teeter
06.2020 - 05.2021

Hospitality and Tourism Management -

College of Charleston

High School Diploma -

Catawba Ridge High School

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Ben Shaffery