Ben Wilson
Independence,Kentucky
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
New Riff Distilling
09.2022 - Current
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Maintained accurate records and documentation for inventory of finished goods, loose bottles, and samples.
- Effective utilization of Whiskey Systems.
Facility & Safety Administrator
New Riff Distilling
08.2020 - Current
- Managed day-to-day activities at the West Campus branch.
- Managed partnerships with a variety of vendors.
- Assisted in the development of the safety program.
- Worked directly with customers by conducting tours, tastings, and events.
Single Barrel Pickup Coordinator
New Riff Distilling
06.2020 - Current
- Facilitated seamless communication and scheduling for pick-up arrangements with customers.
- Managed customer billing by facilitating additional charge invoicing and refund processing using multiple methods.
- Conducted tours and tastings upon request.
Event & Facility Manager
New Riff Distilling
10.2016 - Current
- Monitored inventory levels of supplies used in the facility's operations.
- Planned and coordinated the maintenance of facility equipment and systems.
- Oversaw the organization and execution of various onsite events.
- Provided informative guided tours of both locations as a brand ambassador.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Education
Bachelor of Arts - General Studies
12-2002
Skills
- Customer service
- Dedicated
- Self-motivated
- Organized
- Team player
- Dependable
Certification
- Certified Bourbon Steward from Stave & Thief Society
Timeline
Logistics Coordinator - New Riff Distilling
09.2022 - Current
Facility & Safety Administrator - New Riff Distilling
08.2020 - Current
Single Barrel Pickup Coordinator - New Riff Distilling
06.2020 - Current
Event & Facility Manager - New Riff Distilling
10.2016 - Current
Western Kentucky University - Bachelor of Arts, General Studies
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