Ben Power
Carrollton,TX
Summary
A seasoned, flexible, creative professional with over 25 years of experience in various corporate leadership roles. Skilled in assuring teams meet all productivity goals, minimize risk, whole team and one on one coaching. Experienced with working with various teams and external vendors to install hotfixes, patches, and stay up to date on the latest security and internal risk priorities. Has assumed many job responsibilities over the years and is skilled in adapting to various situations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Agile Scrum Master
JPMorgan Chase
01.2019 - 12.2023
- Conducted daily scrums, retrospectives, sprint reviews and planning meetings for 3 high level product release teams. (Legacy Production Support, Cloud API Development, On-prem vendor supported feature development). Version and feature releases were held to tight schedule with 11M budget.
- Refined product backlog and worked with team through coaching and one on one training. This led to 40% increase in productivity and velocity.
- Performed many product owner tasks such as assigning story points to future epics roadmap based on Jira Align metrics from previous quarters. This led to 30% uptick in predictability for all teams.
- Ensured project transparency by maintaining and updating and Agile tools, including Jira, Jira Align and Confluence.
- Managed weekly scrum of scrums meeting with 10+ scrums teams to coordinated efforts between feature releases.
Application Owner
JPMorgan Chase
03.2016 - 01.2019
- Owned operation and P1 contact for Workforce Management application for call center.
- Managed vendor and on-prem level 2 support relationship of feature development, installation of hotfixes, patches and everything related.
Application Development Analyst
JPMorgan Chase
03.2013 - 03.2016
- Developed and supported features and version releases for the Unified IP call center.
- Developed canvases for UCCRTR. These were customized visual support pages including KPIs and metrics as requested by call centers.
- Maintained server details and features in our online inventory.
Senior Associate
CompuCom Systems Inc.
01.1998 - 01.2013
- Senior member of security engineering team. Maintained our Active Directory environment using Powershell and UNIX script automation.
- Project Manager that collaborated between cross-functional teams within our IT department to drive successful completion of complex projects within deadlines.
- Team lead for our Level 2 helpdesk.
Skills
- Scrum Methodology
- Team Leadership
- Project Management
- Scrum Framework Expertise
- Agile Best Practices
- Agile Metrics Tracking
- Risk Management
- Release planning
Certification
CSM Certified Scrum Master
Timeline
Agile Scrum Master
JPMorgan Chase
01.2019 - 12.2023
Application Owner
JPMorgan Chase
03.2016 - 01.2019
Application Development Analyst
JPMorgan Chase
03.2013 - 03.2016
Senior Associate
CompuCom Systems Inc.
01.1998 - 01.2013
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