Bendel Cidelca
Kew Gardens,New York
Summary
With over 10 years of billing experience, collection, customer service and supervisory experience in the medical field working for various facilities. Knowledge of medical terminology; insurance laws; and the policies of Medicaid, Medicare, HMO, and third party payers. Highly skilled in productivity improvement, quality assurance, research and analysis, bookkeeping, and general accounting. Multi skilled medical professional who is honest, hardworking, and detail-oriented with ability to work in a fast paced environment with minimal supervision.
Overview
22
22
years of professional experience
Work History
Senior Billing Coordinator
Mount Sinai Hospital
07.2017 - Current
- Training new colleagues in Epic
- Correcting patient addresses through return mail work queue
- Researched and resolved billing discrepancies to enable accurate billing.
- Posting payments received by patients via phone calls
- Verifying patient insurance through various websites
- Knowledgeable in Eagle, BI Eagle, SLW Eagle, IDX and EPIC systems
- Reporting spikes in work queues to supervisor
- Working on Charge review, Charge Router Review and Follow-up work queues
- Updating service area via error pool work queue
- Working claim rejections provided by various insurance companies
- Working eligibility denials through Epic
- Aiding in various projects assigned by supervisor
Billing Coordinator
Park Madison Laboratories, Inc - New York
07.2006 - 01.2017
- Handled patient questions and/or payments via phone or in person.
- Insurance verification, patient verification and self-pay posting.
- Electronic Claim Submission of insurance claims and patient bills.
- Microsoft Office.
- ICD-9/ICD-10 and CPT correction for claim payment.
- Posted Insurance, Medicaid and Medicare checks into system.
- Deposited check from various insurance companies.
- Used Epaces website for Medicaid verification.
- Customer and client services.
- Processed claims on 1500 (HICFA) forms.
- Worked denials daily to ensure that all errors are corrected and submitted in a timely manner.
- Received and worked on the explanation of benefits provided by the insurance company to correct the claim and resubmit.
- Ran aging reports for unpaid claims.
- Completed appeals of denied claims on patient bills
Assistant Billing Supervisor
Universal Diagnostic Laboratories
09.2002 - 04.2006
Education
Associate of Arts - Medical Billing
PCDI (Ashworth College)
Atlanta, GA2007
Networking Specialist : Comptia A+ Certification - Electrical Mechanical Engineer
Computer Career Center
Rego, NYHigh School Diploma -
New York City Technical College
Brooklyn, NY2001
Skills
- Software application proficiency
- Training and Development Experience
Timeline
Senior Billing Coordinator
Mount Sinai Hospital
07.2017 - Current
Billing Coordinator
Park Madison Laboratories, Inc - New York
07.2006 - 01.2017
Assistant Billing Supervisor
Universal Diagnostic Laboratories
09.2002 - 04.2006
Associate of Arts - Medical Billing
PCDI (Ashworth College)
Networking Specialist : Comptia A+ Certification - Electrical Mechanical Engineer
Computer Career Center
High School Diploma -
New York City Technical College
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