JESSICA NEGRON
PORT CHESTER,NY
Summary
Dynamic Senior Billing Coordinator with proven expertise at AutoNation, excelling in document accuracy and customer communication. Leveraged strong analytical skills to enhance title processing efficiency, ensuring compliance with regulations. Recognized for exceptional problem-solving abilities and effective team leadership, consistently delivering prompt service and maintaining high standards of confidentiality.
Overview
18
18
years of professional experience
Work History
Senior Billing Coordinator
AutoNation
05.2016 - Current
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Enhanced accuracy of document processing by meticulously reviewing and verifying titles and registrations for errors.
Title Clerk
THE PREMIER COLLECTION
03.2007 - 05.2016
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Contacted New york Motor Vehicle Department to determine status of pending titles.
- Facilitated smoother transactions, coordinating with sales departments to ensure all necessary documents were collected and processed in timely manner.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Examined and verified 100 titles weekly.
Education
GED -
JAIME A COLLAZO DEL RIO
PUERTO RICO05-1994
Skills
- Team leadership
- Time management expertise
- Strong analytical mind
- Software application proficiency
- Expert billing knowledge
- Problem-solving
- Audit procedures
- Time management
- Multitasking Abilities
- Organizational skills
- Excellent communication
- Microsoft office
Languages
Spanish
Native or Bilingual
Timeline
Senior Billing Coordinator
AutoNation
05.2016 - Current
Title Clerk
THE PREMIER COLLECTION
03.2007 - 05.2016
GED -
JAIME A COLLAZO DEL RIO
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