Angel Ortiz
Houston,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
8
8
years of professional experience
Work History
Used Car Sales Consultant
AutoNation
02.2025 - 07.2025
- Analyzed customer needs to recommend suitable used vehicles, enhancing buyer satisfaction.
- Cultivated relationships with repeat clients through exceptional service and follow-up communication.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis
- Increased customer satisfaction by providing personalized service and addressing specific needs.
Bartender
Bowlero
05.2020 - Current
- Mixed and served a wide range of alcoholic and non-alcoholic beverages in a fast-paced, high-volume environment
- Checked identification to ensure compliance with legal age requirements for alcohol consumption
- Maintained cleanliness and organization of the bar, including stocking, and sanitizing
- Delivered exceptional customer service, creating a welcoming atmosphere and building strong guest relationships
- Trained and supervised new bar staff, helping ensure consistency in service and drink quality
Cashier
Spec's
01.2018 - 01.2019
- Provided knowledgeable recommendations on wine, spirits, beer, and mixers based on customer preferences and store promotions
- Maintained a clean and organized checkout area, ensuring compliance with alcohol sales regulations and ID verification
- Collaborated with team members to meet sales goals
Education
Diploma -
Clear Brook High School
Friendswood, TX05.2014
Skills
- Sales presentations
- Customer service
- Follow-up skills
- Competitive
- Upselling strategies
Timeline
Used Car Sales Consultant
AutoNation
02.2025 - 07.2025
Bartender
Bowlero
05.2020 - Current
Cashier
Spec's
01.2018 - 01.2019
Diploma -
Clear Brook High School