Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Preference
Timeline
Generic
Benetta Kollie

Benetta Kollie

Winston Salem,NC

Summary

Driven and compassionate professional with extensive experience in caregiving and housekeeping roles, notably with Cadence Assistant Living. Demonstrated expertise in customer service and quality assurance controls, enhancing guest relations and living standards. Proven ability to multitask and prioritize, achieving significant improvements in efficiency and client satisfaction. Excelled in staff training and adherence to CDC sanitation guidelines, ensuring a safe and welcoming environment.

Overview

5
5
years of professional experience
1
1
Certification
1
1
Language

Work History

Housekeeper

Cadence Assistant Living
08.2023 - 05.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Polished fixtures to achieve professional shine and appearance.

Caregiver

Home Care
10.2023 - 03.2024
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted patients with self-administered medications.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Maintained entire family's schedule and organized events.
  • Scheduled daily and weekly care hours for client caseload.

PCA

GROUP HOME
03.2019 - 04.2023
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
  • Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Delivered high-quality care to Type patients in hospital facility.
  • Followed directions of licensed nurses to administer medications and treatments.

Education

Nurse Aide

Innovation Health Care Solutions Enterprise
609 Peters Creek Pkwy Winston Salem Nc 27103

High School Diploma/certificate - English Language And Literature

Wein Town Public School
Monrovia Liberia
07.2014

Skills

  • Customer Service
  • Vacuuming
  • Customer service-focused
  • Excellent oral and written communication
  • Customer-Oriented
  • Guest Relations
  • Fluent in Language
  • Exceptional communicator
  • Childcare support
  • Ironing and folding
  • Building Maintenance
  • Quality Assurance Controls
  • Pet care assistance
  • Pest control awareness
  • Tile and grout care
  • Time Management
  • Budget Control
  • Multitasking and Prioritizing
  • Computerized Maintenance Management
  • Repair Service Coordination
  • Lost and Found Management
  • Upholstery Cleaning
  • Drapery Washing
  • OSHA Compliance
  • Supply Replenishment
  • Electronic Communication
  • CDC Sanitation Guidelines
  • Staff Training
  • Guest Request Response
  • Restroom Servicing
  • Relationship Building

Certification

CPR, basic life support

Languages

English
Full Professional

Work Preference

Work Type

Full TimePart Time

Work Location

On-Site

Important To Me

Flexible work hoursWork from home optionPersonal development programs4-day work weekPaid time offTeam Building / Company RetreatsHealthcare benefitsPaid sick leaveCareer advancement

Timeline

Caregiver

Home Care
10.2023 - 03.2024

Housekeeper

Cadence Assistant Living
08.2023 - 05.2024

PCA

GROUP HOME
03.2019 - 04.2023

Nurse Aide

Innovation Health Care Solutions Enterprise

High School Diploma/certificate - English Language And Literature

Wein Town Public School

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Benetta Kollie