BENHUR HADGU
Alexandria,USA
Summary
Dedicated professional with active-duty experience in U.S. Army, specializing in USO Center operations and community programs. Expertise in delivering exceptional guest services, managing daily operations, and maintaining welcoming facilities. Recognized for adaptability and sound judgment, committed to advancing USO mission and enhancing military personnel experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service / Technology Specialist
Staples
01.2020
- Delivered high-quality customer service in a fast-paced, high-traffic retail environment.
- Assisted customers with product selection, transactions, and technical questions.
- Followed proper cash-handling and point-of-sale procedures.
- Supported store performance goals while maintaining a positive guest experience.
Organizational Supply & Logistics Specialist
United States Army
01.2022 - Current
- Enhanced operational efficiency in military logistics by supporting daily logistics activities.
- Accurately maintained inventory records using GCSS-Army, SAP, and Microsoft Excel.
- Ensured sensitive materials compliance by strictly following procedural protocols.
- Boosted mission readiness by effectively collaborating with leadership and team members.
- Exhibited reliability and adaptability working flexible, non-standard hours.
Education
Bachelor of Science - Information Technology (Information Security)
George Mason University
Associate of Science - Information Technology
Northern Virginia Community College
Annandale, VA12-2014
Skills
- USO Center Operations
- Guest & Customer Services
- Event & Program Support
- Military Community Engagement
- Facility & Resource Management
- Cash, Supplies & Inventory Handling
- Volunteer & Team Collaboration
- Confidential & Sensitive Information Handling
- Microsoft Office Suite
- Flexible Scheduling & Non-Standard Hours
Accomplishments
Our team at the US Army fiercely upholds the security and efficiency of logistics operations, bolstered by my role as a 92Y Brigade S4. My educational foundation in Information Technology with a focus on Information Security from George Mason University fortifies our strategies in managing sensitive materials. We excel in utilizing GARMY and Microsoft Excel to maintain accuracy in inventory and supply chain management.
The discipline and values ingrained from my academic and military background drive me to pursue operational excellence. We are dedicated to reinforcing the secure handling of our nation's assets, a commitment mirrored in my determination to integrate technological advancements into logistics practices. As I transition from military to civilian life, my focus remains on leveraging my skills to innovate and enhance logistics systems. I am looking into transitioning into Information Technology, which is a field I am passionate about. It is a rapidly developing field. It helps me stay in good shape because of new challenges and opportunities that appear regularly, so I always need to invent innovative solutions.
Certification
THE CERTIFIED MID-LEVEL TECHNICIAN CERTIFICATE
The Certified Logistics Associate
Year Up Technical Certificate
Military & Professional Training
- Basic Leadership Development Course (U.S. Army)
- Emotional Intelligence & Critical Thinking
- Growth Mindset & Problem Solving
Languages
English
Native or Bilingual
Polish
Professional Working
Timeline
Organizational Supply & Logistics Specialist
United States Army
01.2022 - Current
Customer Service / Technology Specialist
Staples
01.2020
Bachelor of Science - Information Technology (Information Security)
George Mason University
Associate of Science - Information Technology
Northern Virginia Community College