Summary
Overview
Work History
Education
Skills
Timeline
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BENICIA HAYNES

Addison

Summary

Sales professional with 2+ years in multifamily leasing and 10+ years in hospitality. Expertise in lease management and customer service at Camden Property Trust. Demonstrated success in conflict resolution and sales funnel optimization, leading to improved tenant satisfaction and increased sales. Focused on efficient leasing processes and strong tenant relationships.

Overview

9
9
years of professional experience

Work History

Leasing Consultant

Camden Property Trust
06.2023 - Current
  • Receiving and recording daily activities and administrating marketing to drive sales.
  • Responding to potential tenant interest for rental properties in-person and via digital platforms
  • Establishing tenant expectations for security deposits, procedures for rent and amenities that will be part of the lease
  • Preparing potential tenant background checks, including reference letters, rental history, income verification and lease application
  • Properly executing all terms of a lease and taking needed steps in the case of a defaulting tenant

Lead Waitress/Bartender

Kiss Dallas
Dallas
10.2021 - 06.2024
  • Enhanced dining experience by introducing specialty cocktails and daily chef selections in upscale Cajun cuisine restaurant.
  • Scheduled staff weekly to ensure optimal coverage and service efficiency.
  • Facilitated tip disbursement processes to support management and improve staff satisfaction.

Lead Sales Associate

Orange Theory Fitness
Las Colinas
06.2021 - 01.2022
  • Conducted customer care calls to address inquiries and maintain client relationships.
  • Greeted members and guests promptly to foster a welcoming environment in OTF studio.
  • Followed daily cleaning checklist to ensure studio cleanliness before, during, and after shifts.
  • Sold memberships to contribute to studio growth while achieving personal sales targets.

Waitress

Pacific Table
Las Colinas
09.2020 - 01.2021
  • Delivered exceptional hospitality services in chef-driven, upscale restaurant environment.
  • Managed multiple tables efficiently, ensuring accurate order taking and prompt delivery of food and beverages.
  • Provided menu recommendations and addressed patron inquiries to enhance dining experience.

Accounts Payable Associate

M&M Manufacturing/Hohmann & Barnard
Fort Worth
10.2018 - 06.2020
  • Processed invoices and prepared spreadsheets using accounting software and Microsoft Office.
  • Conducted daily bookkeeping and maintained accurate financial records.
  • Compiled financial reports and prepared tax records for audits.
  • Executed payments to suppliers and creditors in a timely manner.

Lead Waitress/Bartender

PF Changs
Fort Worth
02.2016 - 05.2019
  • Providing hospitality services and training new employees and leading their development.
  • Ensuring diners have a positive experience by exhibiting excellent customer service by way of beverage and cuisine.
  • In charge of assigning shift work for other servers and performing shift leader duties.

Part-Time Teller

EECU
Watauga
05.2016 - 01.2018
  • Handle customer inquiries and requests and make recommendations on services and products offered by the bank, according to the member's financial needs.
  • Multitasking skills to quickly shift from transaction to transaction
  • Arithmetic skills to count money accurately

Education

BS - Exercise Science/Kinesiology

Bacone College
Muskogee, OK
05.2013

Skills

  • Microsoft proficiency
  • Lease management
  • Customer service excellence
  • Conflict resolution strategies
  • Sales methodologies
  • OneSite expertise
  • Funnel optimization

Timeline

Leasing Consultant

Camden Property Trust
06.2023 - Current

Lead Waitress/Bartender

Kiss Dallas
10.2021 - 06.2024

Lead Sales Associate

Orange Theory Fitness
06.2021 - 01.2022

Waitress

Pacific Table
09.2020 - 01.2021

Accounts Payable Associate

M&M Manufacturing/Hohmann & Barnard
10.2018 - 06.2020

Part-Time Teller

EECU
05.2016 - 01.2018

Lead Waitress/Bartender

PF Changs
02.2016 - 05.2019

BS - Exercise Science/Kinesiology

Bacone College

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