Sierra Miller
Melissa,TX
Summary
I am dynamic professional with a proven track record in the property management industry excelling in customer service and relationship building. Skilled in utilizing CRM software to enhance lead management and streamline the client onboarding process. I am proficient in coordinating community events, fostering client engagement, and achieving sales goals through effective communication and teamwork.
Overview
13
13
years of professional experience
Work History
Leasing Consultant
Greystar
Melissa, Texas
04.2024 - Current
- Generates leads and schedules appointments to increase leasing activity
- Prepares leases and manages document uploads for efficient processing
- Resolves resident concerns promptly, improving satisfaction
- Coordinates with maintenance to streamline service requests
- Organizes community events to boost resident engagement
- Maintains strong resident communication and relationships
- Manages rent notices and corrected ledger discrepancies
- Oversees Instagram and Facebook accounts for marketing and outreach
Regional Manager
Primerica Financial Services
Richardson, TX
06.2017 - Current
- Leads a team of agents to meet sales and performance goals
- Recruits, interviews, and sources candidates via databases and social media
- Builds strong candidate relationships to support hiring efforts
- Delivers excellent client service throughout the hiring process
- Manages scheduling and team calendars
Leasing Consultant
Bell Partners
Richardson, TX
04.2023 - 04.2024
- Screened applications and followed up with prospects to secure tenant commitments.
- Prepared leases and scheduled appointments with prospects, driving increased foot traffic.
- Assisted residents with lease renewals, addressing inquiries and ensuring satisfaction.
- Provided exceptional customer service to residents and prospects, improving overall satisfaction.
- Promoted property across social media platforms, boosting visibility and resident engagement.
- Coordinated resident events to foster community involvement and strengthen relationships.
Leasing Consultant
Mid America Apartments
Frisco, TX
03.2019 - 10.2020
- Scheduled and conducted apartment showings, answered leasing inquiries, and guided prospects through the application process.
- Verified applications, prepared lease agreements, and maintained accurate records using CRM tools.
- Streamlined processes, followed up with leads, and ensured timely communication to improve conversion and leasing efficiency.
Cashier
Brookshire Brothers
Maypearl, TX
06.2013 - 07.2016
- Trained new employees on customer service standards and processed transactions efficiently.
- Processed transactions at register efficiently.
- Helped customers with product questions to enhance satisfaction.
- Balanced cash drawer daily to ensure accuracy.
Education
Cosmetology License -
Navarro College of Cosmetology
Waxahachie, TX01-2017
High School -
Maypearl High School
Maypearl, TX01-2013
General Studies - Some college (No degree)
Navarro College at Midlothian
Midlothian, TXSkills
- Customer service and sales
- Appointment scheduling
- Record organization
- Microsoft Word proficiency
- Excel proficiency
- PowerPoint proficiency
- Outlook proficiency
- Zoom proficiency
- Multitasking abilities
- Team collaboration
- Relationship building
- Communication skills
Timeline
Leasing Consultant
Greystar
04.2024 - Current
Leasing Consultant
Bell Partners
04.2023 - 04.2024
Leasing Consultant
Mid America Apartments
03.2019 - 10.2020
Regional Manager
Primerica Financial Services
06.2017 - Current
Cashier
Brookshire Brothers
06.2013 - 07.2016
Cosmetology License -
Navarro College of Cosmetology
High School -
Maypearl High School
General Studies - Some college (No degree)
Navarro College at Midlothian