Benicio Hernandez
Colorado Springs,CO
Summary
Reliable and outgoing professional with experience in fast-paced dining environments. Skilled in complex problem-solving and menu memorization, contributing to increased sales and customer satisfaction during peak hours.
Overview
5
5
years of professional experience
Work History
Bartender
Atlas Restaurant Group
Colorado Springs, CO
09.2024 - Current
- Crafted and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Assisted in inventory management by tracking stock levels and placing orders.
- Assisted in the opening of a restaurant and crafted cocktail menus.
Server/Bartender
Atomic Provisions
Colorado Springs, CO
07.2023 - 03.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed accurate order processing and coordination between kitchen and front-of-house staff.
- Trained new servers on menu knowledge and customer interaction techniques.
- Ensured cleanliness and organization of dining area to enhance guest experience.
- Able to bring in $3000 plus in sales and handle it while giving great customer service.
Server/Bartender
Urban Egg, A Daytime Eatery
Colorado Springs, CO
07.2022 - 05.2024
- Collaborated with team members to optimize workflow during peak hours.
- Resolved customer complaints efficiently, maintaining high satisfaction levels.
- Assisted in inventory management, tracking stock levels for timely replenishment.
- Implemented best practices for food safety and sanitation compliance in daily operations.
Barista
Starbucks
Colorado Springs, CO
03.2022 - 07.2023
- Prepared high-quality beverages in accordance with established recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Managed cash register operations, handling transactions accurately and efficiently.
Server
First Watch Daytime Cafe
Colorado Springs, CO
06.2021 - 06.2022
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
- Trained new staff on menu items and service standards, enhancing team performance and efficiency.
- Managed multiple tables simultaneously, prioritizing tasks to maintain high service quality during peak hours.
- Coordinated with kitchen staff to ensure accurate order preparation and timely delivery to guests.
Education
Environmental Science
University of Colorado At Colorado Springs
Colorado Springs, COSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Responsible alcohol service
- Complex Problem-solving
- Menu memorization
- Beverage preparation
- Drink preparation techniques
- Classic cocktails
Timeline
Bartender
Atlas Restaurant Group
09.2024 - Current
Server/Bartender
Atomic Provisions
07.2023 - 03.2025
Server/Bartender
Urban Egg, A Daytime Eatery
07.2022 - 05.2024
Barista
Starbucks
03.2022 - 07.2023
Server
First Watch Daytime Cafe
06.2021 - 06.2022
Environmental Science
University of Colorado At Colorado Springs