Benito Lugo
Arlington,TX
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unit Secretary
USMD Hospital At Arlington
04.2018 - Current
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Organized paperwork such as charts and reports for office and patient needs.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
Rehab Nurse Technician
Encompass Health Rehabilitation Hospital
04.2023 - Current
- Provided emotional support to patients and their families.
- Participated in continuous professional development opportunities to stay current on evidence-based rehab nursing practices.
- Safeguarded patient well-being by promptly addressing concerns and reporting changes in condition to medical staff.
- Maintained accurate documentation of patient progress, ensuring continuity of care throughout the rehabilitation process.
- Empowered patients through effective communication about their conditions, treatment options, goals, expectations.
- Assisted patients in regaining independence through targeted exercises and adaptive equipment use.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
Associate of Science - Nursing
Mountain View College
Dallas, TXAssociates of Criminal Justice - Criminal Justice
Eastfield College
Mesquite, TX06.2018
Skills
- Adaptive equipment knowledge
- Time Management
- Bilingual
- Proficient in Word
- Communication
- Leadership
- Problem Solving
Certification
BLS Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Rehab Nurse Technician
Encompass Health Rehabilitation Hospital
04.2023 - Current
Unit Secretary
USMD Hospital At Arlington
04.2018 - Current
Associate of Science - Nursing
Mountain View College
Associates of Criminal Justice - Criminal Justice
Eastfield College
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