Annette Solis
Kissimmee,FL
Summary
Skilled and highly motivated property management professional with 10+ years of experience in multifamily operations, team leadership, and community development. Proven track record of driving occupancy growth, increasing revenue, and enhancing resident satisfaction while ensuring compliance with local, state, and federal regulations. Strong communication, time management, and conflict resolution skills, with expertise in training and developing staff to achieve operational excellence. Dedicated to delivering high-quality, results-driven management and providing vibrant, well-maintained communities.
Overview
10
10
years of professional experience
Work History
Community Manager
RangeWater
Winter Garden, Florida
02.2026 - Current
- Lead property operations and disposition readiness, maintaining occupancy, leasing, financial, and operational performance through ownership transition.
- Direct team performance, budgeting, compliance, leasing, marketing, and resident retention strategies to achieve property objectives.
- Maintained and exceeded the community’s 50% renewal retention goal during its first 7–8 months of renewals, supporting stabilization and asset performance.
- Oversee maintenance operations, vendor bidding, warranties, work orders, and make-ready activities to control costs and maintain property condition.
- Conduct property and unit inspections to ensure lease compliance, assess resident charges, and verify vendor and make-ready quality.
- Strengthen resident relations through responsive service and conflict resolution while partnering with regional leadership, ownership, vendors, and internal teams to support operational continuity and disposition.
Community Manager
Greystar
Kissimmee, Florida
07.2024 - 11.2025
- Managed daily operations of a multifamily community during a property takeover under new management and ownership to meet financial, operational, and compliance goals.
- Supervised, trained, and motivated team members to deliver high-quality resident services and performance results.
- Developed and managed annual budgets through financial analysis, market evaluation, and expense control.
- Drove revenue by setting rent rates, ensuring timely collections, and maintaining strong financial performance.
- Increased occupancy from 82% to 95% through targeted marketing, leasing strategies, and resident retention initiatives.
- Oversaw vendor relationships, approved invoices, and ensured adherence to insurance and contract requirements.
- Administered leasing activities including applications, renewals, notices, and resident compliance.
- Promoted resident satisfaction and retention through proactive communication and service resolution.
- Conducted regular inspections to ensure safety, cleanliness, and curb appeal standards were met while implementing process improvements to increase efficiency and reduce costs.
- Maintained strong owner relationships through reporting, property updates, and responsive communication.
Community Manager
Asset Living
Kissimmee, FL
03.2023 - 07.2024
- Developed and executed annual marketing plans to drive leasing traffic, strengthen brand presence, and support community growth.
- Led leasing operations, ensuring effective sales techniques, timely follow-ups, and accurate lease documentation.
- Successfully leased up the community to 95% occupancy, overcoming market challenges and area-specific barriers.
- Enhanced resident satisfaction by promptly resolving complaints and implementing retention initiatives such as community events and social media engagement.
- Supervised hiring, training, scheduling, and performance management of office and maintenance staff to ensure operational excellence.
- Managed rent collections, delinquency follow-up, and legal processes to maintain consistent cash flow.
- Controlled expenses through vendor negotiation, invoice reconciliation, and detailed financial reporting with variance analysis.
- Oversaw maintenance operations, service request turnaround, and property inspections to maintain curb appeal and safety standards.
Property Manager
Cushman & Wakefield
Orlando, FL
12.2019 - 03.2023
- Oversaw daily operations, maintenance, leasing, collections, and financial performance of multiple properties, ensuring compliance and profitability.
- Led property takeovers and managed challenging communities in high-turnover or less desirable areas, improving occupancy, resident satisfaction, and property image.
- Directed capital improvement projects and large-scale renovations, completing on time and on budget with minimal resident disruption.
- Developed and managed operating and capital budgets, tracked variances, and delivered accurate monthly financial reports.
- Supervised hiring, training, and performance management of property staff to maintain high operational standards.
- Ensured compliance with company policies, safety codes, and governmental regulations while partnering with ownership and accounting teams for reporting and contract compliance.
- Built and maintained strong relationships with residents, staff, and ownership to foster trust, retention, and community engagement.
Assistant Property Manager
Cushman & Wakefield
Orlando, Fl
03.2017 - 12.2019
Leasing Consultant
Cushman & Wakefield
Orlando, FL
06.2016 - 03.2017
Skills
- Bilingual: English & Spanish
- Resident Relations & Conflict Resolution
- Staff Leadership, Training & Team Management
- Multifamily Property Operations: 400 units, Class A-C, townhomes, lease-ups, takeovers, dispositions
- Turnaround Expertise: Capital projects, pest/sewer remediation, challenging resident situations, under-resourced teams, properties in less desirable areas
- Budgeting, Financial Reporting & Revenue Optimization
- Marketing & Leasing Strategies, Resident Engagement, Social Media
- Technical Proficiency: Yardi, OneSite, Excel, Word, Canva, Kronos, Workday, Dayforce
- Awards: Rookie of the Year, Best Curb Appeal 2023, Multifamily Development of the Year 2023
- Professional Strengths: Communication, Time Management, Prioritization, Negotiation, Attention to Detail, Fast-Paced Environment Adaptability
References
- Doris Granger (407) 274-4224
- Tressa Rawlinson (770) 570-9593
- Kameela Piper (321) 503-2365
Timeline
Community Manager
RangeWater
02.2026 - Current
Community Manager
Greystar
07.2024 - 11.2025
Community Manager
Asset Living
03.2023 - 07.2024
Property Manager
Cushman & Wakefield
12.2019 - 03.2023
Assistant Property Manager
Cushman & Wakefield
03.2017 - 12.2019
Leasing Consultant
Cushman & Wakefield
06.2016 - 03.2017