Benjamin Bean

• Oversaw daily operations, including personnel management, inventory control, budgeting, and pricing strategy.
• Negotiated service pricing and coordinated work processes to enhance client interactions and satisfaction.
• Developed quality assurance procedures to maintain customer service standards and increase client retention.
• Monitored production schedules to enhance efficiency and ensure deadline adherence.
• Established business by pitching services to local property management firms, enhancing client acquisition.

• Prepared pools promptly for guest use at vacation rentals, enhancing guest experience.
• Maintained comprehensive water chemistry logs to guarantee safety standards.
• Addressed customer inquiries regarding pool maintenance, fostering positive relationships.
• Maintained pumps, filters, and chemical feed systems to ensure optimal operational performance.

• Delivered high volumes of orders per shift while maintaining friendly, professional customer service.
• Managed time to ensure timely completion of multiple deliveries, enhancing customer satisfaction.
• Utilized computer systems to track deliveries and streamline paperwork management.
• Earned recognition as a reliable team member through consistent punctuality and support during peak hours., consistently punctual during peak hours.

• Secured highest order volumes by following safety and accuracy protocols, enhancing delivery reliability.
• Cultivated relationships with regular customers, driving consistent weekly order growth.
• Maintained precise records of deliveries and pickups, ensuring accountability and reliability.
• Trained new drivers on equipment operation, reinforcing safety and compliance standards.

Graduated