Benjamin Blasband
Philadelphia,PA
Summary
Proven leader and Certified Trainer at Chick-fil-A, adept in staff training and performance improvement. Excelled in mentoring, fostering high productivity and trainee satisfaction. Skilled in effective leadership and report preparation, achieving top trainer evaluations. Demonstrated excellence in team supervision and conflict resolution, enhancing cross-functional collaboration and professional growth at Wawa.
Overview
4
4
years of professional experience
Work History
Certified Trainer
Chick-fil-A
10.2020 - 11.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
Team Supervisor
Wawa
11.2022 - Current
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
Education
High School Diploma -
Philadelphia Academy Charter Highschool
Philadelphia, PASkills
- Effective leadership
- Assignment delegation
- Report preparation
- Performance improvement
- Staff training
- Team scheduling
- Coaching and mentoring
- Team supervision
- Shift scheduling
- Cash handling
- Client support
Timeline
Team Supervisor
Wawa
11.2022 - Current
Certified Trainer
Chick-fil-A
10.2020 - 11.2022
High School Diploma -
Philadelphia Academy Charter Highschool
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