Benjamin Buckley
Knoxville,TN
Summary
Proven achiever with extensive experience at Lowe’s Clinton Highway, adept in customer service and inventory management. Demonstrated ability to exceed sales targets by leveraging outstanding interpersonal communication and problem-solving skills. Excelled in providing personalized customer consultations, significantly enhancing satisfaction. Renowned for professionalism and teamwork, consistently ensuring a safe and efficient work environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Paint Department Associate
Lowe’s Clinton Highway
Knoxville, TN
03.2024 - 06.2024
- Demonstrated strong problem-solving skills when faced with challenges like equipment malfunctions or supply shortages.
- Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
- Effectively balanced multiple responsibilities including cashiering duties, maintaining department cleanliness standards, restocking shelves regularly.
- Established rapport with customers by actively listening to their needs and offering expert advice on paint selection, application techniques, or surface preparation.
- Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
- Assisted in staff training and development, imparting knowledge of paint products, techniques, and industry trends.
- Exceeded sales targets consistently through proactive upselling of related products such as brushes, rollers, and primers.
- Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
Sales Associate
Ace Hardware Hardin Valley
Knoxville, TN
01.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Filled Propane
- Cut keys
- Loaded mulch
Kitchen Staff Member
Pizza Hoss
Knoxville, TN
12.2021 - 10.2022
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
Education
Associate Of General Studies - Film And Video Production
Pellissippi State Community College
Knoxville, TNKarns High School
Knoxville, TN05.2023
Skills
- Teamwork
- Hard worker
- Outgoing
- Friendly
- Customer service
- Can run register
- Can fill propane
- Can cut keys
- Public speaking abilities
- Friendly and Helpful
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Customer Assistance
- Inventory and Stocking
- Interpersonal Skills
- Professionalism
- Interpersonal Communication
Timeline
Paint Department Associate
Lowe’s Clinton Highway
03.2024 - 06.2024
Sales Associate
Ace Hardware Hardin Valley
01.2023 - 03.2024
Kitchen Staff Member
Pizza Hoss
12.2021 - 10.2022
Associate Of General Studies - Film And Video Production
Pellissippi State Community College
Karns High School