Summary
Overview
Work History
Education
Skills
Lowes Home Improvement Shift Pick Up Hero
Timeline
Generic

Taliyah Mumphrey

Hempstead,TX

Summary

Dynamic Paint Department Associate with a proven track record at Lowe's, excelling in color matching and customer service. Enhanced sales through innovative merchandising and personalized consultations, fostering customer loyalty. Skilled in effective communication and teamwork, consistently delivering tailored solutions that drive repeat business and elevate customer satisfaction.

Developed skills in fast-paced retail environment, including customer service, inventory management, and product knowledge. Seeking to transition into new field where these skills can be leveraged for impactful results. Focused on contributing to team-oriented and customer-centric workplace.

Overview

4
4
years of professional experience

Work History

Paint Department Associate

Lowes Home Improvment
05.2024 - Current
  • Participated in storewide events such as workshops or demonstrations showcasing painting techniques or DIY projects.
  • Increased sales revenue with effective product merchandising and strategic promotions implementation.
  • Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.
  • Optimized display layouts for enhanced visual appeal while simultaneously improving ease of access for customers.
  • Resolved customer complaints professionally, resulting in increased repeat business and positive word-of-mouth referrals.
  • Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
  • Contributed to team success by staying current on product innovations and sharing insights during team meetings.
  • Streamlined order processing by utilizing company software effectively for data entry and tracking purposes.
  • Also worked Outside lawn and Garden, Cashier, Customer Service, Overnight-Fulfillment, and Paint.
  • Reduced waste by implementing proper paint disposal methods, adhering to environmental guidelines.
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.

Cashier

Super One Foods
05.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Paint Department Sales Associate

Home Depot
05.2022 - 12.2022
  • Boosted customer loyalty by consistently offering outstanding service and follow-up support for all purchases.
  • Enhanced store sales by creating eye-catching displays and strategically placing promotional items.
  • Increased customer satisfaction by providing expert advice on paint products and application techniques.
  • Improved overall efficiency by maintaining clean and organized workspaces within the paint department.
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
  • Operated POS system to total purchases and receive and process cash, credit and debit card payments.

Hostess

Walk-On's Bistreaux & Bar
06.2021 - 12.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor of Science - Psychology

Prairie View A&M University
Prairie View, TX
05-2027

Skills

  • Color matching expertise
  • Surface preparation techniques
  • Creativity and innovation
  • Quality control standards
  • Record keeping
  • Sales techniques
  • Equipment operation know-how
  • Coating application methods
  • Design consultation aptitude
  • Surface preparation
  • Quality control
  • Public speaking
  • Social media marketing
  • Brand awareness
  • Customer retention strategies
  • Industry trends
  • Cash handling experience
  • Point of sale systems
  • Supply chain
  • Teamwork
  • Team leadership
  • Creative thinking
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication

Lowes Home Improvement Shift Pick Up Hero

I always worked super hard and picked up a bunch of shifts, I was always the first to volunteer! 

Timeline

Paint Department Associate

Lowes Home Improvment
05.2024 - Current

Cashier

Super One Foods
05.2023 - 11.2023

Paint Department Sales Associate

Home Depot
05.2022 - 12.2022

Hostess

Walk-On's Bistreaux & Bar
06.2021 - 12.2021

Bachelor of Science - Psychology

Prairie View A&M University

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Taliyah Mumphrey