Detail-oriented professional with front desk management experience, skilled in multitasking and creative problem-solving. Committed to enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Kennel Technician
Adams Pet Hospital
Dubuque
01.2025 - Current
Monitored animal behavior and health, reporting concerns to veterinarians promptly.
Coordinated cleaning of kennels and play areas, promoting a sanitary space for pets.
Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
Front Desk Manager
Alpine Tennis & Fitness
Dubuque
02.2024 - 08.2025
Managed front desk operations to ensure smooth guest check-ins and check-outs.
Trained new employees on customer service protocols and front desk procedures.
Oversaw cleanliness and organization of the front desk area for welcoming atmosphere.
Managed reservations by answering calls, responding to emails and booking accommodations.
Front of House Employee
Happy Joe's Pizza
Dubuque
09.2022 - 09.2023
Greeted customers and provided friendly customer service.
Managed cash register operations and processed customer transactions efficiently.
Implemented safety and sanitation procedures to uphold health standards.
Education
Bachelor of Science - Animal And Veterinary Biosciences
University of Wisconsin, Madison
Madison, WI
05-2029
Bachelor of Science - Biology
University of Wisconsin, Madison
Madison, WI
05-2029
Skills
Front desk management
Attention to detail
Problem solving
Conflict resolution
Multitasking
Typing proficiency
Office software
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Kennel Technician
Adams Pet Hospital
01.2025 - Current
Front Desk Manager
Alpine Tennis & Fitness
02.2024 - 08.2025
Front of House Employee
Happy Joe's Pizza
09.2022 - 09.2023
Bachelor of Science - Animal And Veterinary Biosciences