Benjamin Cannon
Toledo
Summary
Dynamic Technical Expert at Apple with a proven track record in delivering exceptional customer service and driving sales. Skilled in technical support and device repair, I excel in educating customers and managing inventory. My ability to foster relationships has consistently led to increased customer satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Technical Expert
Apple
Toledo
04.2019 - Current
- Delivered technical support and in-store repairs for Apple devices
- Trained and mentored new team members on service and sales processes
- Drove AppleCare+ sales and upgraded customers to newer devices
- Provided exceptional customer service in a high-volume retail setting
- Prepared store for daily operations and assisted with backend inventory
Sales Associate
Labadie RV
Holland
03.2017 - 03.2019
- Sold RVs, campers, and accessories while educating customers on financing and insurance options
- Scheduled service and sales appointments; performed pre-sale walkthroughs
- Managed showroom floor presentation and cleanliness
- Delivered units and installed camper tiedowns, contributing to customer satisfaction
Sales Associate
Taylor Automotive
Toledo
07.2014 - 03.2017
- Sold new and pre-owned vehicles and completed customer finance paperwork
- Maintained a clean, organized showroom and lot inventory
- Trained in advanced sales techniques through Grant Cardone Sales Training
- Developed relationships with customers for repeat business and referrals
Education
Some College (No Degree) - Business
University of Toledo
Toledo, OHSkills
- Technical support
- Device repair
- Customer education
- Sales strategy
- Inventory management
- Customer service
Websites
Timeline
Technical Expert
Apple
04.2019 - Current
Sales Associate
Labadie RV
03.2017 - 03.2019
Sales Associate
Taylor Automotive
07.2014 - 03.2017
Some College (No Degree) - Business
University of Toledo