Benjamin Chambers
Deerfield,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Lead Case Manager
Sentinel Offender Services
01.2023 - Current
- Provided leadership, guidance and support to staff members.
- Monitor Electronic home monitor (GPS) of 100 individuals
- Collect and report Financials for Lake Counties Electronic monitoring program
- Work in tandem with lake county probation and sheriffs department
- Maintain relationships with key stakeholders.
Resident Specialist Coordinator
Northwest Community Corrections Center
09.2021 - 01.2023
- Provided crisis management and intervention during emergency situations.
- Enforced policies and safety standards through building and room rounds.
- Solved grievances and complaints by collaborating with residents.
- Resolved issues through active listening and open-ended questioning, escalating major problems to Supervisor.
- Completed weekly report audits for 16 employees.
- Supervised the activities of 64 residents
- Supervised and conducted quarterly performance reviews of 8 employees
Field radio operator & Digital Wideband Transmission Equipment Operator
Marine Corps Reserve
08.2016 - 11.2022
- Operated communications systems to send and receive transmissions.
- Assembled and tuned radios by constructing equipment and antennas.
- Developed, constructed, installed and adjusted settings on Controlled Cryptographic Item radio equipment to complete field mission objectives effectively.
- Learned and applied basic telecommunication and radio operation skills.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Put together and configured antennas, power sources and other equipment to establish communications.
- Oversaw team of 10 personnel, delivered training and maintained deployability of communications packages.
Loader/Unloader – Hub
United Parcel
11.2020 - 08.2021
- Lifted and slid packages weighing up to 65 pounds on conveyor belts to transport items.
- Collaborated with team members to maintain efficient workflow.
- Followed all safety and security protocols to minimize risk of injury.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Parking Enforcement Officer
BGSU Parking Services
10.2018 - 10.2020
- Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
- Wrote and issues citations or warnings to owners of vehicles.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Criminal Justice -
University Of Phoenix
Online12.2024
No Degree - Liberal Studies
Bowling Green State University
Bowling Green, OHHigh School Diploma -
Deerfield High School
Deerfield, IL05.2015
Skills
- Case Documentation
- Compliance Monitoring
- Progress Monitoring
- Case Management
- Performance Tracking
- MS Office
- Documentation And Reporting
- Problem-Solving
- Email and Telephone Etiquette
Timeline
Lead Case Manager
Sentinel Offender Services
01.2023 - Current
Resident Specialist Coordinator
Northwest Community Corrections Center
09.2021 - 01.2023
Loader/Unloader – Hub
United Parcel
11.2020 - 08.2021
Parking Enforcement Officer
BGSU Parking Services
10.2018 - 10.2020
Field radio operator & Digital Wideband Transmission Equipment Operator
Marine Corps Reserve
08.2016 - 11.2022
Criminal Justice -
University Of Phoenix
No Degree - Liberal Studies
Bowling Green State University
High School Diploma -
Deerfield High School
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