Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Chea

Des Moines,Iowa

Summary

Dedicated customer service professional with a proven record of resolving inquiries and enhancing customer satisfaction. Renowned for reliability, adaptability, and maintaining composure in high-pressure situations.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

Amos Robert's Bureau
03.2019 - 06.2024
  • Resolved customer inquiries and complaints, enhancing overall satisfaction.
  • Monitored inventory levels and assisted in restocking shelves as needed.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Met customer service goals and exceeded customer expectations.

Cashier

Bobby's Electronic Store
02.2017 - 03.2018
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained accurate cash drawer and balanced financial transactions daily.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Science - Nursing

Cuttington University
Saukoko, Bong County, Liberia
08-2018

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

Amos Robert's Bureau
03.2019 - 06.2024

Cashier

Bobby's Electronic Store
02.2017 - 03.2018

Bachelor of Science - Nursing

Cuttington University