Benjamin Countryman
Sarasota
Summary
Offering positive approach and excellent communication skills, eager to develop in customer-focused environment. Contributes to understanding customer inquiries and resolving issues efficiently. Ready to use and develop communication and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Clerk
Publix
Sarasota, FL
03.2023 - Current
- Resolved customer inquiries and complaints, ensuring satisfaction and loyalty.
- Maintained product knowledge to provide accurate information and recommendations.
- Assisted in inventory management by restocking shelves and organizing displays.
- Collaborated with team members to enhance service delivery and workflow efficiency.
- Kept front check out area clean and organized for efficient service.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Built strong relationships with customers, fostering trust and loyalty through exceptional service.
Education
Marine Service Technologies
Suncoast Polytechnical High School
Sarasota, FL05-2027
Skills
- Customer service excellence
- Product knowledge
- Complaint handling
- Product sales
- Relationship building
- Customer service
- Multitasking and organization
- Team collaboration
- Adaptability and flexibility
Certification
ASE Electrical 6 certification
Yamaha ITOS certification
S/P2 Automotive safety certification
Boaters license
Languages
Spanish
Elementary
Interests
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Camping
- Kayaking
- Running
- I participate in a variety of outdoor recreational activities
- Fishing
- Archery
Timeline
Customer Service Clerk
Publix
03.2023 - Current
Marine Service Technologies
Suncoast Polytechnical High School